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idata
Community Manager
1,369 Views

pro 2500 speed at 1.5gb/s

We have 4 pro 2500 (ssdsc2bf480a5) running in a raid 10. Three of the pro 2500 are running at 6gb/s and one is not. The one that is not running at 6gb/s has a fw of TG20

The raid card is startech pcie sata 3 6Gbps - pexsat34rh

Wondering whats up and if updating the firmware will help.

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3 Replies
idata
Community Manager
47 Views

anyone?

idata
Community Manager
47 Views

wcutler,

We understand there is one Intel® Solid State Drive Pro 2500 is not running at the correct speed, also that one comes with firmware version: TG20.

 

We always recommend to have the latest firmware updated in our SSDs, so you may want to update it with either https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Download Intel® Solid State Drive Toolbox or https://downloadcenter.intel.com/download/18363/Intel-SSD-Firmware-Update-Tool Download Intel® SSD Firmware Update Tool, please try that and let us know if it worked. The latest firmware version is TG21.
idata
Community Manager
47 Views

wcutler,

We are following up this case and we would like to know if you still require assistance, we will be waiting for your response.

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