Diagnostic and Regulatory Test Utility Tool

Wi-Fi & Networking Wireless Products
1

Hello we are undergoing certification for our next generation tablet, and are using the Intel AX210.D2WG.NV Wi-Fi module. We have been stalled in certification as we can not obtain the Diagnostic and Regulatory Testing Tool Intel’s authorized distributors are supposed to supply us.

We have put in several support tickets with Intel, and applied for the Developer Zone Premier Account Access - and in all efforts have been brought to a halt by saying “we can not help” or  given a link to contact someone other than Intel, or request access to an Intel FAE through authorized distributors. We have contacted our authorized distributor and they won’t help, we have contacted many authorized distributors on Intel’s site and not one of them has offered what is being stated by Intel in regard to support on this topic.

We are at a loss as to how to proceed - can anyone supply us with direct contact info to an FAE, or assistance in getting the DRTU tool?

2

Hello, @ThomasWaluk .

Thank you for posting on the Intel® communities. I am sorry to hear what is happening.

Let me do some research about it, and as soon as I have a response, I will post it here.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

3

Hello, @ThomasWaluk .

Thank you for your time.

I have sent you an e-mail to the e-mail address associated with your community profile regarding the information you were asking for, please check it out.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

4

hello jocelyn, I have same problem without DRTU tools to test ax210 in linux/android platform. Can you share the information and tools with me?

Best regards

Tom

5

Hello jocelyn

we have need the DRTU tools to test ax210 in linux/android platform, Can you share the information and tools with us. thanks

6

@Jocelyn_Intel  we can’t find this tool anywhere  and  I think the DRTU  should be open for download.  I wait for your reply, thanks.

7

Hello jocelyn

We have need the DRTU tools to test ax200 in Linux platform, Can you share the information and tools with us?

8

Hello  @Jocelyn_Intel  we are in the exact same situation as the other folks on this thread. Could you please help to email DRTU tool to my email address on my account? Thanks so much for all of your help!

9

Hi Jocelyn

i have the same situation above (need DRTU to perform certification tests on two modules that will be mouted on two products)

could you please provide it?

Regards.

10

Hello @Jocelyn_Intel  ,

we are facing the same problem, could you please provide me with the information or the tool? We urgently need it and I can’t access it. I thank you in advance and best regards.

11

Hello Jocelyn, I have same problem without DRTU tools to test ax210 in linux platform. Can you share the information and tools with me?

Best regards

Frank

12

Hello Jocelyn,

I’m in need of the same tool as the others in this tread. Can you please e-mail the DRTU to my account as well?

Thank you.

community.intel.com/t5/Wireless/Diagnostic-and-Regulatory-Test-Utility-Tool/m-p/1462805#M45910

13

Hello  @Jocelyn_Intel  ,

I am currently certifying a device that uses the AX200D2WL RF module.

Could you please provide me with the necessary software and instructions for this module?

If anyone has already gone through this process and could offer assistance, I would greatly appreciate it.

@ThomasWaluk  
@kalitobls

Thank you in advance for your support!

14

Hello Jocelyn, seems to be a common thread in this thread.  Can you also email me the DRTU tool?

Thanks

Matt

15

Hello Jocelyn,

Our customer is asking for this testing tool as well.  Can you able to provide how to obtain this item?

Thank you

16

Hi Jocelyn,

Can you send me the DRTU Program to my email, Thank you.

17

Hello Jocelyn,

we also require access to this tool in order to proceed with certification. Can you please share the DRTU tool for validation on ARM in Linux

Thank you!

18

Hello Jocelyn,

we develop a product with AX210 and our own antenna setup so we have to go through compliance testing.
Can you pls forward the info about the DRTU tool to me as well?

Best regards,

Tiemo

19

Hi Jocelyn,

We are using the AX210 module in our product and are looking to obtain the DRTU software for our regulatory compliance testing. Please can you help provide information on how to obtain this?

Thank you

20

Hello  @wmoore

What is your necessity?