I tried updating Killer drivers because MS support found driver issue causing BSOD when trying to update Windows 11 to 24H2. Went to Intel site and attempted to install new drivers and got this message “Killer Performance Driver Suite UWD cannot be installed with Wireless Drivers.” It then kicked me out of the installation.
I am clueless as to what this means. Isn’t this supposed to update all network drivers? How do I get around this?
Hello pmruzicka,
Thank you for posting in Intel community Forum.
For me to further check this, please help provide the following details:
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
Hello pmruzicka,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
Mike,
I am getting the same error. Error on install 1603. I have a dell Alienware pc R12. I am only getting 100mbps download while paying for 1 gig. My onboard killer will not accept the update. It was only working at the slower speed. Other pcs in the house are running over 600mbps. All settings are at the factory default.
Install allAvailable UpdatesInstall History
Installation failed with error code 1603
2025-03-27 9:52 PMDescription:
This download record installs Wi-Fi, Ethernet drivers and Killer Software for the Intel® Killer™ products.Version:
23.120.0.3Release date:
March 4, 2025Size:
72.86 MBLearn more about this update
Check now
I never got the email fro the previous post. I will reply to that this weekend when I have the time. Where do I find the wireless controller model number?
Killer E3100G Ethernet controller integrated on the system board
Dell XPS 8960
Driver issues found via MS support causing PC not to update to 24H2 Windows 11
Nope
Yes…
Hello pmruzicka,
Thank you for the update.
Can you try to follow the steps in the link below then update me if the steps was able to help fix the issue?
Please let us know if you still need assistance.
@21randomguynSC
If you need assistance, please create a new thread for us to assist you on your own thread and gather the details of your systems.
Best regards,
Michael L.
Intel Customer Support Technician
Hello pmruzicka,
I hope you are having a good day.
I am just checking if you already tried our last recommendations.
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
Hello pmruzicka,
I hope you are having a good day.
Let me share these details about your wireless controller:
As per the last link above, you may contact Dell for the OEM drivers and further assistance of the issue as well.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician
