Intel Server System R2312WFTZS Update to Current BIOS

Data Center & Cloud Intel® Xeon® Processor and Server Products
1

Hi,

I have an Intel R2312WFTZS 2U Server which has a S2600WFT mainboard.

The Primary BIOS version is SE5C620.86B.00.01.0014.070920180847

The BMC firmware version is 1.60.56383BEF

The SDR package version is 1.60

The ME Firmware version is 04.00.04.340

The platform ID is S2600WF.

I want to update this system to the latest bios and firmware versions.

The installation instructions for BIOS version 02.01.0017 say my current BIOS needs to meet the following.

  • System BIOS - R02.01.0016
  • ME Firmware - 04.01.04.804
  • BMC Firmware - 2.88.71773d70
  • FRUSDR - 2.04

I cannot find any downloads to get me to the required versions.

Can anyone assist with getting the upgrades required to get my system up to date.

Thanks,

Craig A.

2

Hi CraigAAdams,

Thank you for contacting Intel.

We appreciate you reaching out to us regarding the reported issue.

Please be informed that the old BIOS was removed as Intel recommends using the latest firmware update package, which is available on the Download Center.

You can get the old BIOS packages from the Intel RDC site below, but the document will require CNDA.

For further details, you can refer to the link below on how to register for a Developer Zone Premier account:

Let us know if you have any further concerns.

Regards,

Fikri_Intel

3

Hi CraigAAdams,

Good day to you.

Just wanted to follow up with you, kindly let us know if you have any further concerns.

Looking forward to your response.

Regards,

FIkri_Intel

4

Hi CraigAAdams,

I hope you are doing well.

As we have not heard a response in the past few days, we will proceed in closing this thread.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

FIkri_Intel

5

Hi,

Thank you for the responses.

I eventually managed to source the upgrade chain downloads elsewhere.

Regards

Craig A.

6

Hi CraigAAdams

Might you point out where you have found a solution?

@Fikri_Intel : I already signed up for an standard account, but I am not able to find the needed Upgrades. The Board I need to update to new Firmware, MBC, … usese the following Versions atm:

BMC Firmware Build Time :     Thu Feb 8 23:10:05 2018BIOS ID :   SE5C620.86B.00.01.0013.030920180427BMC FW Rev :      1.43.660a4315Backup BMC FW Rev :     1.43.660a4315Build ID :  660A4315SDR Package Version :   1.43Mgmt Engine (ME) FW Rev :     04.00.04.294Baseboard Serial Number :     BQWF81400118

regards
Bernd Schuhmacher

7

Hello SpaetzleBinLinsen,

Greetings!

Thank you for your reply.

We see that you have mentioned you have a RDC standard account. Please note that you need a RDC premier account to access the older BIOS versions.

You can refer to below link for How to Apply for an Intel® Resource and Documentation Center (RDC) and/or Intel® Developer Zone (Intel® DevZone) Premier Account.

Additionally, please note that standard Corporate Non-Disclosure Agreement (CNDA) is required to access the RDC premier account.
If you do not have an active CNDA, we recommend contacting one of your Intel® Representative / Distributors from your organization, who will be able to assist you in getting the CNDA signed with Intel.

Regards,
Sachin KS
Intel Customer Support Technician

8

Hi Sachin
We do not have an active CNDA. As we are a quite small company we do not have a special representative in our organization.
I already contacted the manufacturer of the server hardware (Tarox in Germany) but they were not able to provide the bios versions.

Regards
Bernd Schuhmacher

9

Hello SpaetzleBinLinsen,

Thank you for your reply.

As you have informed that you do not have an Intel representative for your organization, we request you to contact your intel sales point of contact or Intel distributors in your location regarding this.

You can know about the list of distributors in your location in the below link.

Link : https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html

Thank you for using Intel products and services.

Best Regards,
Sachin KS
Intel Customer Support Technician

10

Hi Bernd,

I’m also looking for the older BIOS/firmware versions required to update an Intel S2600WF/R2312WFTZS system from an older firmware level. It seems these files are no longer available through the standard Intel Download Center and require RDC Premier/CNDA access. If anyone has managed to obtain the upgrade chain without a Premier account, could you please share where the files are available? Any help or guidance would be greatly appreciated.

Regards