programming failed cyclone 10 lp

i just picked up a Cyclone 10 LP board (10CL025YU256I7G).  this is my first foray into FPGA’s.  I have Quartus installed and successfully compiled the c10lp_golden_top program from the examples.  however, when i go to into the programmer, i can see the board in the drop down and the file is selected, but when i click start it waits for 2 seconds and the reports “failed”.  i’m not sure what’s going wrong.  i was also able to run the board_test_system program and i can see the board from windows.  can anyone lend a suggestion?

i worked through the tutorial at https://www.intel.com/content/www/us/en/developer/articles/training/program-fpga-device/cyclone.html which seemed to work.  i’ll have to keep poking at things, i’m sure i was doing something wrong

Hello  @mdidomenico4 ,

Thank you for contacting Intel Embedded Community.

That’s good news, just to let you know if you need further help, please check the following regarding FPGA:

FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.

Best regards,

@Diego_INTEL