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Beginner
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Cherry Trail Graphnics with Windows 10 1803

Since installed Windows 10 April Update (1803) I now have pixelization on the far right edge of my display. I'm using an Insignia 10.1" tablet, which is on a Cherry Trail chipset. If I roll back to 1709, I do not have the issue. This leads me to believe it's driver related. However, I'm running the latest drivers, not sure where to go from here.

Attached is an SSU report.

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Community Manager
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Hello dashaund

 

 

Thank you for your response.

 

 

I would like you to try a clean installation of the graphics driver, please follow the steps below to uninstall the graphics driver first:

 

  1. On the keyboard, press WinLogo key + R, then type in devmgmt.msc
  2. Expand the Display Adapters section.
  3. Find the Intel® Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
  4. Right-click the Intel Graphics Driver and select Uninstall.
  5. Select the checkbox Delete the driver software for this device.
  6. Reboot the computer after the uninstall process has finished.
  7. After the computer restart, go back to step 1 and repeat the steps until you get the Microsoft basic display adapter, under display adapter section in the device manager.

 

When those steps are completed install de graphics diver following these steps:

 

 

Please follow these steps in order to update the graphics driver:
  1. Download the graphics driver ZIP file: https://downloadmirror.intel.com/27780/a08/win64_15.40.38.4963.zip https://downloadmirror.intel.com/27780/a08/win64_15.40.38.4963.zip
  2. Unzip the file to a designated location or folder.
  3. Right-click Windows Start icon and open Device Manager.
  4. Click "Yes" when prompted for permission from User Account Control.
  5. Expand the Display adapters section.
  6. Right-click the Intel® graphics entry and select Update Driver Software.
  7. Click "Browse my computer for driver software".
  8. Click "Let me pick from a list of device drivers on my computer".
  9. Click "Have Disk".
  10. Click "Browse".
  11. Access the designated location or folder, and access a folder called "Graphics".
  12. Select the file called "igdlh64" or "igdlh".
  13. Click Open, then click OK, and finally click "Next". Drivers are now being installed.
  14. Reboot your computer.
  15. And let me know if you have any issues with the installation.
Hope this helps.

 

 

Regards,

 

Leonardo C.

 

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Beginner
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I was asked to do the exact same thing on May 18th in this same thread and I posted the results, nothing changed.

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Beginner
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Have you updated Windows 10 today? Reply, because mine works now fine.

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Beginner
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Hey, you're right. I had some flickering (wasn't really pixelazation...just flickering, still annoying) before I installed KB4100403. Afterwards, no more flickering or pixelization.

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