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SThom16
Beginner
2,210 Views

SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

Model Name: Mac mini

Model Identifier: Macmini 6,2

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MM61.0106.B03

Media Name: INTEL SSDSC2CW180A3 Media

Medium Type: SSD

Protocol: SATA

I am trying to update the firmware with the SSD FUT tool.

I got it to boot from the USB and it comes to the EULA screen.

However the Keyboard/Mouse are non functional.

Other users have this issue on USB 3.0 ports. Unfortunately the Mac Mini does not have a USB 2.0 port.

Is there a work around apart from stripping the computer down to remove the HD?

Thanks

0 Kudos
4 Replies
Allan_J_Intel1
Employee
109 Views

Thanks for joining SSD community.

I understand you are trying to update SSD firmware using a Mac Mini computer.

This is definitely an issue with your computer model. If your computer does not detect USB keyboard then I recommend updating SSD firmware using another computer with USB 3.0 support.

Allan.

KenF_Intel
Moderator
109 Views

Hi Technosprout,

A new version of the Firmware Update Tool (FUT) is finally available. You can download it at:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18363&lang=eng&ProdId=3790 Intel® Download Center

This version of the tool resolves issues with the Mac Mini USB keyboard and mouse.

I want to be clear that this is really only a change to the FUT tool itself. I can't say that this will address the reports of periodic high activity or slow response on these systems.

We have not been able to find satisfactory solutions to these reported issues.

SThom16
Beginner
109 Views

I can confirm the keyboard, and mouse are functional on the Apple Mac with USB 3.0 ports.

The firmware is able to fully access the intel SSD hard drive installed.

Thanks

KenF_Intel
Moderator
109 Views

Thanks for the update!

Reply