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Intel released new Driver v4424, but my old Problem exist !

r3un1on
New Contributor I
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Hallo Intel Teams,

With the new Driver Version 4424 i have still all my old Problem !

Nothing is fixed !

I created a Video proof. I have still Problem with 3 PC Games.

(Fallout 4) has Texture error.

(Need for Speed 2016) after Intro, i cant start the game. Also my Keyboard has no effect !

(Star Wars Battlefront 2016) has same bug like Need for Speed !

Please look my Video and fix this bugs.

Thanks

Intel Driver 4424 Release Note : https://downloadmirror.intel.com/25948/eng/ReleaseNotes_GFX_15%2040%204424.pdf https://downloadmirror.intel.com/25948/eng/ReleaseNotes_GFX_15%2040%204424.pdf

Intel Driver 4424 64bit Download Link: https://downloadcenter.intel.com/downloads/eula/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?httpDown=https://downloadmirror.intel.com/25948/eng/win64_154022.4424.zip Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

My Video proof: https://youtu.be/B_UISd1YlsI (NFS 2016 / SW Battlefront 2016 / Fallout 4) - Bugs on Intel HD Graphics 530 - YouTube

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idata
Employee
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Hello igpu:

 

 

Thank you very much for letting us know that information.

 

 

No problem at all, take your time, once you get the chance try those tests and let us know the results, also as you mentioned, there are new drivers to try.

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
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Hello igpu:

 

 

I just wanted to check if you were able to do the tests?

 

 

There is a new driver, it is version 4501, please try it and let me know the results:

 

 

https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

 

 

Also, if the problem persists, another thing to try, will be to get into the Intel® graphics control panel, select "3D" and then choose "performance".

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
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Hello igpu:

 

 

I just wanted to check if the information posted previously was useful for you and if the problem with the driver persists or if it was resolved?

 

 

Any questions, please let me know.

 

 

Alberto

 

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RRafa
Beginner
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Problem is still happening to me. Doom loads up to 99% then freezes without error logs.

Also sound keeps playing so i must assume it's something with the drivers.

On pastebin you'll find the file you were asking.

http://pastebin.com/adNV7VLehttp:// http://pastebin.com/adNV7VLe

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idata
Employee
514 Views

Hello igpu:

 

 

Thank you very much for providing those details.

 

 

At this point we are trying to replicate the issue in order to find out a possible fix for this problem.

 

 

I checked the link you gave me, and it says it is not valid anymore:

 

 

http://pastebin.com/adNV7VLehttp:// http://pastebin.com/adNV7VLe

 

 

And the thing is that we need the graphics report in order to replicate the problem.

 

 

You should be able to get the option to save it, it is kind of strange that the option is not there.

 

 

Any questions, please let me know.

 

 

Alberto

 

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RRafa
Beginner
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http://pastebin.com/adNV7VLe Intel(R) HD Graphics 4600 Report Date: Tuesday, August 9, 2016 Report - Pastebin.com Can you try again? It seems the link had a formatting problem.

 

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RRafa
Beginner
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idata
Employee
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Hello D-martins:

 

 

In that case please submit your inquiry on a new thread, so we can further assist you, and in order for us to help you with the specific problem the PC might have.

 

 

Any questions, please let me know.

 

 

Alberto

 

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RRafa
Beginner
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SORRY!

Just noticed i ended up posting in the wrong thread,.

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idata
Employee
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Hello D-martins:

 

 

No problem at all, we will be more than glad to assist you on the other thread.

 

 

Regards

 

 

Alberto

 

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RRafa
Beginner
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Thanks for your patience Alberto.

I posted all the information requested in this thread:

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idata
Employee
514 Views

Hello D-martins:

 

 

No problem at all, thank you very much for posting your comments on that other thread.

 

 

We will be able to further assist you in there.

 

 

Regards

 

 

Alberto

 

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RRafa
Beginner
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Hey Alberto, i had no answer whatsoever from the thread. Can you update me?

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idata
Employee
514 Views

Hello igpu:

 

 

Yes, of course, just to make sure, are you asking for the updates for the following thread?

/message/413938# 413938 Re: Doom 2016 Freezes Before Menu With HD Graphics 4600

If that is the case at this point we are waiting to get the game from the upper management, as soon as we get it, the agent that is handling the case will try to replicate the issue to try to find a possible fix for this problem.

 

 

Any questions, please let me know.

Alberto

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