Lenovo T410S with Win8 Pro x64 and docking station issue.....please help!

[idata]

I am having an issue with my laptop that is connected to a docking station which in turn has two monitors connected to it. Setup

• Lenovo T410S with fresh install of Win8 Pro 64bit
• Intel(R) Core(TM) i5 CPU M520
• Intel(R) HD Graphics - Driver 8.15.10.2858
• Lenovo Mini Dock Plus Series 3 docking station
• 2 Dell U2311H monitors

Issue

• Prior to installing Win8 Pro on my laptop, I was running Win7 Pro with the laptop in the docking station, monitors connected to the docking station and everything was working fine. I could extend my desktop to both monitors and things were working perfectly and it was a happy world.
• Then along came Win8.
• I installed a fresh copy of Win8 Pro 64bit and now I cannot get my monitors to work. Both monitors show up in the settings but when I select to extend the display to these monitors nothing happens. Both screens are blank.
• I ran the Intel Update Driver Utility and it said "An Intel device was detected but your operating system is not supported by this utility. Please visit http://downloadcenter.intel.com/ Download Center to look for available software"
• So I went to the Download Center and went to Graphics>Laptop Drivers>Intel Core Processors with Intel HD Graphics but I do not see an option for a Win8 x64 driver

Any suggestion would be greatly appreciated so I can get to where I was using my two monitors as before......Thanks...

[Allan_J_Intel1 · Accepted solution]

Hi tdoucet,

The problem is that you have installed Windows 8 on this machine with an Intel HD Graphics first generation, and this is part of the graphics controllers that are not supported by your operating system.

You will need a suitable driver to support your graphics controller and obtain previous features you had on Windows 7 but Intel did not make drivers available for win8 using the HD Graphics.

I recommend checking the following URL for more information:

http://www.intel.com/support/graphics/sb/CS-033838.htm?wapkw=windows+faq http://www.intel.com/support/graphics/sb/CS-033838.htm?wapkw=windows+faq

Thanks

Allan.