Disk is starting to degrade. New SMART event detected.

[ARPANET]

when I look at Event Viewer there is a certain error that concerns me...
Disk is starting to degrade. New SMART event detected.
why would my drive be degrading if this is a new pc?
Disk model: SAMSUNG MZVLQ1T0HBLB-00BH1
Disk serial: S673NJ0T235283
event id 7002

[AlHill]

You want Intel to tell you why you have errors reported on a Samsung drive? 

Contact Samsung for support.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[IntelSupport]

Hello Kris,

Hope you're doing well.

Thank you for reaching out to the Intel Server Support team. We kindly request you to provide the details shared below to enhance our understanding and offer further assistance on the case: 

• Please confirm whether the product you are experiencing issues with, was shipped with the product or if it was purchased separately.
• Share detailed information about the issue for better understanding and assistance.
• Kindly provide a snapshot of the storage drive that displays comprehensive details, including the serial number and model details.

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

[IntelSupport]

Hello Kris,

Hope you're doing well.

We are presently awaiting your response to the case to provide further assistance. We kindly request you to share the requested details, as communicated in the previous email, to facilitate additional support. Your response is highly valued.

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

[IntelSupport]

Hello Kris,

Hope you're doing well.

We are currently awaiting your response to the case to extend further assistance. Kindly share the requested details, as mentioned in the previous email, to enable us to provide additional support. Your response is highly valued.

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

[IntelSupport]

Hello Kris,

Hope you're doing well.

We regret to inform you that due to the lack of response from your end, we will be closing your case. If you still require support, we kindly request you to provide a response for the web post. By doing so, we will be able to either reopen your existing case or create a new one, ensuring that we can continue to provide you with the assistance you need.

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.