RMM 4 Launch Console: jviewer.jnlp - Failed: File incomplete with Chrome

[SDiem]

Since a couple of weeks we could not use chrome to open the "Launch Console" in the RMM4. We get the Messages: jviewer.jnlp - Failed: File incomplete. 

With other Browsers like Firefox and Opera it works. But did you know what we could do that it also works with Chrome ?

We have the newest Firmware :

Remote Management Module key :Installed

Device (BMC) Available :Yes

BMC FW Build Time :2018-12-03 09:11:32

BIOS ID :S1200SP.86B.03.01.0042.013020190050

BMC FW Rev :1.16.11302

Boot FW Rev :1.05SDR

Package Version :SDR Package 0.27

Mgmt Engine (ME) FW Rev :04.01.04.054

We have a valid SSL Certificate installed!

Do we need to replace the RMM ?

Is there a workaround ?

This Servers are not old and we want to be sure that we could use the RMM "Console" for the next 3-4 years.

Thanks for your help !

[Emeth_O_Intel]

Hi,

Well, in this scenario you can use the solution called: "iKVM over HTML5".

Best regards,

Emeth O.

Intel® Server Specialist.

[Emeth_O_Intel]

Hello,

By any chance, do you have any other questions I can help you with?

Best regards,

Emeth O.

Intel® Server Specialist.

[Emeth_O_Intel]

Hello,

I was reviewing your thread and unfortunately, I have not seen any activity recently from your end on this thread. I hope the information provided in the previous interactions helps you to have a better understanding of your concerns. If you have more questions, please do not hesitate and contact us back and we will be more than happy to assist you.

Have a wonderful day.

Best regards,

Emeth O.

Intel® Server Specialist