Product brief unable to print out_Intel Wifi

[THAODINH]

Hi, I am searching for some Intel wifi product briefs on ark.intel.com yet the download files are unable to print out:

- AX200

- AX201

- AX210

- AX211

- AX411

Please help advise.

Many thanks.

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for posting on the Intel® communities. I will do my best to assist you here. 

Let me do some research on this. As soon as I have updates, I will post them here. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your time. 

Can you please confirm if you have the same issue using external websites like the ones below? 

Intel® Wi-Fi 6E AX210 (Gig+) Module

Intel® Wi-Fi 6E AX211 (Gig+) Module

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[THAODINH]

Hi Jocelyn,

Yes, they all have same issue:

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your confirmation and I am sorry for the delay. 

We are currently investigating this issue. I will get back to you once I have clear information. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your time. 

These links should work, can you please try them? 

Intel® Wi-Fi 6E AX210 (Gig+) Module 

Intel® Wi-Fi 6E AX211 (Gig+) Module 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH    

We are checking this thread and we would like to know if you were able to check the links of my previous post. If you need further assistance, please do not hesitate to contact us back. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[THAODINH]

Hi Joyce,

The printing button is still in grey with unable to print ouyt.

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your reply and confirmation on this. 

Let me investigate and do more research on this issue. I will post new updates as soon as I have them. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your time. 

Could you please provide us a video or screenshot of the external links unable to print? We can't reproduce the issue. 

Also, may we ask the reason why you need to print these documents? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[THAODINH]

Hi Jocelyn,

Please find the attached video.

I need these documents to be printed out for local paper process with company stamp.

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for the video provided. 

Let me investigate internally. As soon as I have updates on this, I get back to you. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH  

Thank you for your time. 

In the video, we noticed that once you hit the print option on the website, a pop window is attempting to open but is not, probably you have a pop-up windows blocker activated and that is not allowing the print option. We recommend you check your browser settings and make sure the pop-up blocker is turned off. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH    

We are checking this thread and we would like to know if you were able to see my last post and how did it go.

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @THAODINH      

As we have not heard back from you, we will proceed to close this thread now. If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.