Unable to Access Intel Cloud Console Using Previously Working Gmail Account

[NENO_9999]

Dear Support Team

I am experiencing an issue accessing the Intel Cloud Console.

Previously, I was able to sign in successfully using my Gmail account. However, when I attempt to log in now, I receive the following message:

"Something went wrong. Sign in with your corporate email address to access the preview console."

My Gmail account was working correctly before, and I have not changed the account I use to access the service. As a result, I am unsure why access is now being restricted or why my account is no longer recognized.

Could you please investigate this issue and advise:

1. Why is my Gmail account no longer able to access the console?
2. Whether access policies have recently changed.
3. If any action is required on my side to restore access.

For reference, I have attached a screenshot of the error message.

I would appreciate your assistance in resolving this matter.

Kind regards,

NENO_9999_0-1781347083062.png

[andrei_ai]

any update?

got into the same issue.

[Sarthakraj9023]

I am having same promblem. I have tried many times.