AI Tools from Intel
Find answers to your toolkit installation, configuration, and get-started questions.
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.

Windows CRASH After 2mins loop

witeGG
Beginner
1,232 Views

Hi! I'm having a terribly confusing problem with my computer. This morning I took out 1 ram and wanted to put it in another computer. (It was working fine until then.) After restarting, I checked in cpu-z if everything was loaded and it was ok, until the computer simply crashed, with the message: your device has encountered a problem and needs to be restarted. Collecting error information. Once this process is complete, your computer will restart automatically. error code: WHEA UNCORRECTABLE ERROR. The computer turns on and off until now. After starting it works for about 2 minutes and suddenly throws a blue screen. The interesting thing about all this is that if I enter Furmark or CPU-Z and start to load the GPU / CPU - no matter which component - the computer will work without crashing until I turn off the stress test. After clicking the stop button, two seconds later it crashes again. I decided to reset the system to factory settings. Unfortunately, the problem persists. Now I can't even create a profile on my computer because I won't be able to do it in two minutes - there's a crash again. So now I only have access to the bios (I can sit here all day without crashing) Does any of you know how I can fix my computer? I spent the whole day on it and still don't know what it is.

Memory DMP & Msinfo is here:
https://1drv.ms/u/s!AsiVTY5oyawFlkK0DH9JpTSmFZeI?e=uXO5ds

6f20c129-8e16-4237-b98c-81ac14ca5883.jpg

0 Kudos
1 Reply
AlHill
Super User
1,230 Views

You have a hardware problem, likely with memory.    Take your computer to a repair shop.

Also, you are in the wrong forum.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Reply