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Collection failed

921112343
Beginner
1,492 Views

I got a error when I just try to start the sample(matrix), which really confused me. the error shows like:

 

Collection failed. The data cannot be displayed.

 

[instrumentation Engine]SYSCALL_INSPECTOR: NTDLL module is rebased C:\tmp_proj\pinjen\workspace\pypl-pin-nightly\GitPin\Source\pin\base_w\ipc_server_windows.cpp: LEVEL_BASE::StartServer: 1283: assertion failed: res == TRUE

 

vtune: Collection failed.
vtune: Internal Error

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4 Replies
JyothisV_Intel
Moderator
1,447 Views

Hi,

 

Good day to you.

 

Thanks for posting in Intel Communities.

 

Can you get back to us with the following information so that we can assist you better:

1. Intel VTune Profiler version

2. Operating System and hardware information like processor model

3. The exact steps that you followed so that we can try replicating this error from our side

4. Output of Intel VTune Profiler self-checker as per instructions below:

 

Linux Environment: Open a terminal window and run the commands below one by one:

 

 

source /opt/intel/oneapi/setvars.sh
sudo /opt/intel/oneapi/vtune/latest/bin64/vtune-self-checker.sh

 

 

OR

 

Windows Environment: Open command prompt with elevated/admin privileges and run the command below one by one:

 

 

cd C:\Program Files (x86)\intel\oneAPI\
setvars.bat
cd C:\Program Files (x86)\intel\oneAPI\vtune\latest\bin64\
vtune-self-checker.bat

 

 

 

 

Regards,

Jyothis V James

 

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JyothisV_Intel
Moderator
1,376 Views

Hi,


Good day to you.


We have not received any update from you yet. Do let us know so that we can assist you better.


Thanks and Regards,

Jyothis V James


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JyothisV_Intel
Moderator
1,345 Views

Hi,


Good day to you.


We have not heard back from you for the past ten business days. We assume your support request has been resolved and will no longer monitor this thread. If you require additional assistance from Intel, please start a new thread. Any further interaction in this thread will be considered community only.


Regards,

Jyothis V James


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peerlessbloom
Beginner
725 Views

Launch VTune with option 'Run as Administrator' may solve your problem

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