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ABhinav_Kumar
Beginner
164 Views

Failure to launch vtune-gui.. (version is 2021.1.1) .. on CentOS Linux 7 (Core)

Installed the VTune profiler from this link (https://software.intel.com/content/www/us/en/develop/tools/oneapi/base-toolkit/download.html#operati...

While launching the vtune-gui , gui is failing to launch with the following error-messages:

vtune/2021.1.1/backend/bin64/amplxe-node: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by vtune/2021.1.1/backend/bin64/amplxe-node)
vtune/2021.1.1/backend/bin64/amplxe-node: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by vtune/2021.1.1/backend/bin64/amplxe-node)
vtune/2021.1.1/backend/bin64/amplxe-node: /usr/lib64/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by vtune/2021.1.1/backend/bin64/amplxe-node)
Node.js HTTP port is not availableFailedTo Access Critical Module
Failed to launch VTune Amplifier GUI...

 

0 Kudos
4 Replies
AbhishekD_Intel
Moderator
111 Views

Hi Abhinav,


Thanks for reaching out to us.

As this thread is more related to Vtune, we are moving this thread to the appropriate forum.

Please expect a reply from the below forum.

https://community.intel.com/t5/Analyzers/bd-p/analyzers


Warm Regards,

Abhishek


RaeesaM_Intel
Moderator
83 Views

Hi,


Thank you for your patience. We are forwarding this case to subject matter experts. As a workaround , you can try launching VTune GUI using web server.

In order to enable VTune web server in your devcloud kindly follow the below steps:

 

Step 1 : Login to devcloud compute node.(Note the compute node name Example: s001-n011 )

Step 2 : Navigate to /opt/intel/inteloneapi/vtune/2021.1-beta08/bin64/

Step 3 : Start the web server by running ./vtune-backend --web-port=8880

Step 4 : Open another terminal and run ssh -L 8880:localhost:8880 devcloud then tunnel to the compute node using ssh -L 8880:localhost:8880 s001-n011 (Replace s001-n011 with your compute node name). This is the two way tunneling part.

Step 5 : Now run the URL in browser which we received after starting web server(3rd step).Example : https://127.0.0.1:8880?one-time-token=****** You will be prompted to enter the passphrase once the url is accessed in your web browser, also you can set any passphrase of your choice. 

 

Note: You need not to pass --allow-remote-ui as you are accessing from localhost. 


Refer the following link for more details :https://software.intel.com/content/www/us/en/develop/documentation/vtune-help/top/launch/web-server-...


Regards,

Raeesa


Kirill_U_Intel
Employee
71 Views

could you provide output for ldd call?

ldd VTUNE_INSTALL_DIR/vtune/2021.1.1/backend/bin64/amplxe-node

linux-vdso.so.1 => (0x00007ffe43d85000)
libdl.so.2 => /lib64/libdl.so.2 (0x00007f93d796f000)
libstdc++.so.6.0.36 => not found
libstdc++.so.6.0.35 => not found
libstdc++.so.6.0.34 => not found
libstdc++.so.6.0.33 => not found
libstdc++.so.6.0.32 => not found
libstdc++.so.6.0.31 => not found
libstdc++.so.6.0.30 => not found
libstdc++.so.6.0.29 => not found
libstdc++.so.6.0.28 => not found
libstdc++.so.6.0.27 => not found
libstdc++.so.6.0.26 => not found
libstdc++.so.6.0.25 => not found
libstdc++.so.6.0.24 => not found
libstdc++.so.6.0.23 => not found
libstdc++.so.6.0.22 => /opt/intel/oneapi/vtune/2021.1.1/backend/bin64/./../../lib64/libstdc++.so.6.0.22 (0x00007f93d68ea000)
libstdc++.so.6 => /opt/intel/oneapi/vtune/2021.1.1/backend/bin64/./../../lib64/libstdc++.so.6 (0x00007f93d776e000)
libm.so.6 => /lib64/libm.so.6 (0x00007f93d746c000)
libgcc_s.so.1 => /opt/intel/oneapi/vtune/2021.1.1/backend/bin64/./../../lib64/libgcc_s.so.1 (0x00007f93d7255000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f93d7039000)
libc.so.6 => /lib64/libc.so.6 (0x00007f93d6c6b000)
/lib64/ld-linux-x86-64.so.2 (0x00007f93daf6c000)

Mariya_P_Intel
Moderator
28 Views

@ABhinav_Kumar, there was no feedback from you for more than a week. I assume that the above comments helped you. We are discontinuing monitoring this thread. Please raise a new thread in case of any further issues.

Thanks, Mariya