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kim__taehoon
Beginner
869 Views

Installation of Intel® Parallel Studio XE 2019 Cluster Edition for Windows

Hi, 

I am trying to install Intel® Parallel Studio XE Cluster Edition for Windows.

I downloaded an install file but ran into error if I click the file "installer" with the message "parallel studio xe Package signature verification failed". 

I believe I got a license correctly, checked it from certmgr.msc with the name AddTrust External CA Root. 

I am using Windows 10 64-bit operating system btw. 

 

Please help me get through this issue. 

Best,

Taehoon

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2 Replies
kim__taehoon
Beginner
869 Views

Please can anyone help? Still not working...

Kevin_O_Intel1
Employee
869 Views

Can you file a support issue for Parallel Studio XE at https://software.intel.com/en-us/articles/how-to-create-a-support-request-at-online-service-center

Make sure you specify it is a problem with install

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