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sachini1
Beginner
93 Views

Program crashes when running the call graph

Hi,
Whenever I run the call graph data collector the output window says the program crashed, and produce the error "The instruction at "0x0120c8d9" referenced memory at "0x00000004". The memory could not be read."
Sampling and counter monitor works fine.
Any idea how to solve this probllem?
I'm using windows xp and vtune 7.1.
Thanks in advance!
regards,
Sachini
0 Kudos
6 Replies
David_A_Intel1
Employee
93 Views

What version of Microsoft* Windows* XP do you have, i.e., SP1, SP2?
Also, is the VTune analyzer crashing or your application?
sachini1
Beginner
93 Views

Hi,
I havent installed SP1 or SP2.
It is my application that crashes. In the output window it says 'Error - Program Crashed'
Thanks
Sachini
sachini1
Beginner
93 Views

sorry I have SP 2
David_A_Intel1
Employee
93 Views

When your application crashes when run under call graph, this is typically an indication that the debug info that the analyzer has located does not match the binary it is instrumenting. Please see http://www.intel.com/support/performancetools/sb/cs-006107.htmfor troubleshooting steps.
sachini1
Beginner
93 Views

Thanks for your help,
I have done all that, but the problem still exists.
David_A_Intel1
Employee
93 Views

Please submit an issue at Intel Premier Support so that the technical support team can assist you. Technical support is free to registered users!