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Update Retimer capsule fail in OS

RSun20
Beginner
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We check the dubug log then find error message below:

1."WaitForMsgOutTxDone: IECS transaction was timeouted",

2."TBT_STATUS_RETRY WaitForMsgOutTxDone::failed:",

3."InitRetimerHW: The Retimer could not perform LSUP, Status 1"

 

Is there anyone able to provide suggestions or additional debugging directions for the above error message?

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