- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
After reaching out to Asus for assistance with our new laptop (Asus X553S) they have referred me to Intel. We are trying to play the new Star Wars Battlefront Game but keep getting a error message saying to update our driver. Asus walked us through this and it did not work so they suggested to get the link direct from Intel. Here is the error message we receive.
Detected Intel driver version 10.18.15.4256 07/07/15 00:00:00 The recommended driver version is xx.xx.14.4264 or later. Please update your driver at downloadcenter.intel.com/ before playing the game.
Upon searching Intel for the xx.xx.14.4264 version nothing comes up. We are running on Windows 10, the only thing I can see is for lower Windows versions. Please help, my son is dying to play this game lol!
Angela
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Angela,
You can go here to automatically detect what drivers you need and download them: http://www.intel.com/content/www/us/en/support/detect.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks Michael for the response. When I called Intel's 800 number they directed me to software.intel.com click support, then click ask a tech question. I appreciate the assistance and will try the link you provided. Hopefully we can get the issue resolved soon.
Happy New Year!
Angela

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
In the future you need to go to our support community: https://communities.intel.com/community/tech
You can report issues and get support on this topic in the Graphics forum. This forum is devoted to game developers working on Intel Graphics.
-Michael