Minecraft shader Issues

[8BitTim]

I am currently using Photon shaders which is compatible with intel arc graphics. I have a Intel arc a770 16gb Sparkle model. I am using the software directly from intels site and  am currently on the latest driver. I noticed the shader model is on 6.6 .  Currently there seems to be an issue specifically with ice or transparent blocks in general. The issue doesn't seem to be related to the shader itself but more or less with the GPU. I've already reached out to the creator of the shader pack and there is sadly nothing he can do on his end as this is really an issue with intels shader compatability.  I am on driver version  32.0.101.6078. Everything is up to date.resource pack(texture pack which makes the ice blocks invisible)

[Earl_Intel]

HI 8BitTim,

Thank you for posting in the communities!

I am sorry to hear that you are having problems with your system. Please submit the following information so that we can better assist you and find the most appropriate solutions.

• Is the shader working fine before?
• Have you tried rolling back your graphics drivers?
• Have you tried performing Display Driver Uninstaller?
• What are the troubleshooting steps you have taken to try and resolve the issue?
• What gaming platform did you download Minecraft? is it on Steam?

Best regards,

Earl E.

Intel Customer Support Technician.

[8BitTim]

Hey there! 

First time I've tried this shader out. There are other shaders that are completely unsupported and some that work completely fine.

I haven't tried rolling back the graphics driver. Being that this is up to date, I'd rather not mess with that. 

I haven't tried the display driver uninstaller. What is that?

Minecraft is downloaded through the microsoft store but I'm using platforms like curseforge and modrinth to have the shaders work easily and smoothly.

[8BitTim]

Also I have tried adjusting settings in game, tried installing different versions of said shader, reached out to the creator of the shader mod, tried different compatibility tricks to no avail

[8BitTim]

Just as an update, I uninstalled and reinstalled to the latest driver that came out 10/3/24

.6083 . Issue was not fixed unfortunately with the update.

[Earl_Intel]

Hi 8bitTim,

Thank you for sharing this information with us, I wasn't able to find a troubleshooting guide for us to follow for the issue you described. I'll ask my team to take a look at your case and seek recommendations from them.

While waiting, Kindly run this on your system so that I can also gauge the following peripherals and the driver versions that you have:

Intel® System Support Utility for Windows*

Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.

Best regards,

Earl E.

Intel Customer Support Technician.

[8BitTim]

Gladly!! Here is the support utility file.

[8BitTim]

Just wanted to provide some additional information regarding this shader. It doesn't use ray tracing, it uses path tracing.

[Earl_Intel]

Hi 8BitTim,

Thank you for providing the Intel SSU logs, I will further investigate on this issue.

I will provide an update on this thread as soon as possible.

Best regards,

Earl E.

Intel Customer Support Technician.

[Earl_Intel]

Hi 8BitTim,

Under further checking, it appears to be related to a MOD shader.

• May I know if you're an End User that's trying out the shaders, part of the emulator or mod developer team?

Best regards,

Earl E.

Intel Customer Support Technician.

[8BitTim]

I am an end user, but I can relay information to the mod developer as he is fairly active on his discord

[Earl_Intel]

Hello 8BitTim,

Thank you for sharing this information with us, I have checked your concern, and it seems like this falls to our Intel Gaming Program Forum.

Therefore, I will be moving this discussion to our Intel Gaming Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Earl E.

Intel Customer Support Technician.

[karen_intel]

Hi @8BitTim thanks a lot for reporting this issue and welcome to the Intel Indie Game Dev Support forum

Could you address the mod developer to come help us in this post?

We'll need a fast way to reproduce the issue, if he can share a small homebrew code that shows the shader issue, that would be awesome. We also need mod download numbers, impact, etc.

Thanks a lot! Looking forward to any update you guys have

Karen