need for speed games (frostbite engine issues) 2015 and later as well as forza horizon 5

[SSR49]

Graphics driver version - 31.0.101.3413 generic, not OEM

Forza horizon 5 - steam installation

weird black spots on ground textures

Need for speed 2015 - steam installation

issue with rendering car interiors, white steering wheel, animated steering wheel sometimes comes out the window when turning your car

Need for speed payback - steam installation

performance issues (lag & stuttering)

driver glitches (tailights show incorrect colour, often bright/white in colour)

Need for speed heat - steam installation

performance issues (lag & stuttering especially in cutscenes and intro cutscene when opening game and loading in the map when driving)

driver glitches (tailights show incorrect colour, often bright/white in colour)

extremely high gpu usage or presumably thermals caused system to have issues (processor suddenly drops to 0.38 ghz momentarily with an almost unusable system)

[arun_intel]

Hi @SSR49 ,

Could you run the SSU tool (SSU Tool)on the target system and attach the log for our reference?

[SSR49]

ran SSU and saved the details to a text document

[SSR49]

done

[arun_intel]

Hi @SSR49 ,

Please verify the issue on the latest graphics driver version available 31.0.101.3790 and let me know the observations.

We will stay tuned for your updates.

Regards,

Arun_intel

[SSR49]

issue still persistent, heres another clip for reference in nfs heat where the textures dont properly load in and white tail lights

[SSR49]

forza h5 still having its texture issues as well, sometimes with completely black ground textures when closely rendered, alongside the issue already mentioned before

[SSR49]

i also tried with updated OEM driver, still not working

[AnaWilliam850]

I have the same issue, someone could find a solution to this problem?

[karen_intel]

Hi all

Thank you for sharing your findings. Unfortunately we have not been able to replicate this behavior in Forza Horizon/Need for Speed. 

We need more information about the resolution you're running in.

Can you please share a SS of the Settings Menu/Resolution/FPS you're running in and make sure to be using the latest driver for your Intel Product?

We appreciate your efforts by helping us following this behavior, keep us posted

Karen

[SSR49]

@karen_intel  Tried the latest OEM and generic drivers again, the resolution for forza and nfs were 1440 X 900 when testing. experiencing the same exact issues again, nothing changed. This seems to be problem with intel Xe graphics and other intel iGPUs but ive found that this is not the case with AMD or Nvidia (so the issue is likely not lack of driver support in the games)