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Edge software configure & download problem

hy25
Beginner
1,027 Views

I was trying to download from: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intelligent-connection-management.html by clicking the "Configure & Download" button.

hy25_0-1717440109896.png

 

But I got stuck in the "logging in page" with url https://consumer.intel.com/intelcorpb2c.onmicrosoft.com//B2C_1A_UNIFIEDLOGIN_SISU_STD_SAML/generic/login?xxx 

 

hy25_1-1717440185709.png

 

I tired to clear the cookies, turn off ad blocker, disable tracking protection, but still failed.

I tried in both Firefox and Edge browsers, in two machines with Windows 11 home an Windows 11 professional, and also in a Ubuntu 22 machine with Firefox, but still the same.

 

In addition, not only this software, other software like https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/wireless-network-ready-pcb-defect-detection.html has the same problem

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1 Solution
Aznie_Intel
Moderator
692 Views

Hi Hy25,

 

Thanks for your patience. The issue has been addressed. You should able to view your Product and Product Key as below:

product key.JPG

 

Can you try again and see if it is working from your end?

 

 

Regards,

Aznie

 

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5 Replies
Aznie_Intel
Moderator
947 Views

 

Hi Hy25,

 

Thanks for reaching out.

Apologies for the inconvenience. We also observed the same issue from our end. We are checking this and will get back to you soon.

 

 

Regards,

Aznie


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hy25
Beginner
905 Views

Hello Aznie,

 

I test just now, found that I no longer stuck in "logging in". I can config and go the download page. But there is an error pop up and no downloading happened.

 

hy25_1-1717527950746.png

 

I also received an email, containing a product ID. But when I clicked in, there is no product found to be downloaded.

hy25_2-1717528052840.png

 

Thanks!

 

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Aznie_Intel
Moderator
693 Views

Hi Hy25,

 

Thanks for your patience. The issue has been addressed. You should able to view your Product and Product Key as below:

product key.JPG

 

Can you try again and see if it is working from your end?

 

 

Regards,

Aznie

 

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hy25
Beginner
661 Views

Thanks! The problem is solved.

 

Best Wishes!

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Aznie_Intel
Moderator
643 Views

Hi Hy25,


This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.



Regards,

Aznie


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