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How can i stop redis server.service. I can't reinstall TLS without stopping it. Can you help to solve this proplem?
Thank you very much!
Huynh Van Thuan
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- TLS
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Hi Huynh,
I am unable to reproduce this issue.
Are you installing EII on a clean Ubuntu installation?
I will escalate this issue for further review.
Sincerely,
Sahira R.
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Hi Huynh,
Can you please try the following command:
sudo service redis-server stop
Then check if the redis server is still running by running the following command, or try re installing TLS again.
redis-cli ping
Sincerely,
Sahira
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Hi Sahia,
Thank you for your contact
I tried to follow your instructions but it doesn't seem to work as we expected
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Hi,
I see you opened a new issue - are you still running into this error with trying to reinstall TLS?
Sincerely,
Sahira
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Hi Sahira,
I still running into this error with trying to reinstall TLS. If i ignore it and proceed to the next steps to continue with the TLS installation. It will show a lot of errors after that. I tried to fix this error by accessing tensorflow but i don't see any similar error.
Regards,
Huynh
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Hi Huynh,
I am unable to reproduce this issue.
Are you installing EII on a clean Ubuntu installation?
I will escalate this issue for further review.
Sincerely,
Sahira R.
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Hi Sahira,
I will try to reinstall ubuntu and reinstall TLS. Thank you for this support. If there is any problem, i will get back to you later
Regards,
Huynh

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