[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

[RWu]

When installing the latest version 21.3, the module " edgex foundry" is always install failed. The error as below: 

nstalling edgex_foundry

Installing EdgeX. This step may take approximately 5 mins.

Installing EdgeX                                   [.................................                 ]  66%  00:00:00

Error:Failed to build docker image

Failed command:sudo -E docker-compose pull

Failed to install edgex_foundry took 2.14 seconds

Is anyone can help?

Thank you.

[JesusE_Intel]

Hi RWu,

Thanks for reaching out, could you please provide additional information.

• What OS are you using?
• Is your system using a proxy?
• Does the system have a fresh OS install?

Also, please share the installation log file for edgex. You can find the log file at the following location:

/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry

Regards,

Jesus

[RWu]

Hi Jesus

• What OS are you using?   : Ubuntu 18.04.5
• Is your system using a proxy? : No
• Does the system have a fresh OS install? : Yes 

And the file "install.log" in the path "/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry" is in attachment.

[Nadia_J_Intel]

Hi Richard, 

We can observe this issue as well and has escalated this to our engineering team to check. We will get back to you once we found a way to solve this issue. 

Thanks.

[RWu]

Hi Nadia, 

Thanks for forwarding this problem. Is any workaround or update about this installing fail ? We are trying to test the latest version  on our environments.

Regard,

[KunyangF]

Hi Jesus, 

We have the same problem when installing 2021.3 version, and have the same installing error log in the attachment.  

Regard, 

Kunyang

[JesusE_Intel]

Hi Kunyang,

Apologies for the inconvenience, Nadia has escalated the issue to the engineering team.

We will update this thread as soon as we have an update.

Regards,

Jesus

[JesusE_Intel · Accepted solution]

Hi RWu,

I just installed Edge Insights for Vision 2021.3 release without any issues. Are you still experiencing the same issue?

Regards,

Jesus

[JesusE_Intel]

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