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Intel® ESDQ for Intel® Edge Controls for Industrial

helenTan
Beginner
8,566 Views

Hi,

I am trying to run the Intel ESDQ for Intel® Edge Controls for Industrial test on my computer, with the OS Ubuntu22.04, and the CPU Intel(R) Core(TM) Ultra 7 255H. I've followed step by step with the manual, but stuck in the RTPM package installation.

helenTan_1-1753778743296.png

Here's the error message:

helenTan_0-1753778667325.png

and neither with the other command on the manual.

If there's any way to solve? Thank you.

Best regards,

Helen Tan

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1 Solution
JesusE_Intel
Moderator
7,754 Views

Hi Helen Tan,


It seems you might not be booting into the correct kernel. The output of uname -a should resemble the following:


Linux eci-bullseye ...-intel-ese-standard-lts-rt+ #1 SMP PREEMPT_RT ...


Please refer to the following section to ensure you're selecting the correct kernel.

https://eci.intel.com/docs/3.3/getstarted/verify_deployment.html#complete-and-verify-deployment


Regards,

Jesus


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6 Replies
JesusE_Intel
Moderator
8,511 Views

Hi Helen,


Is your system running Ubuntu 22.04 with Preempt-RT patched Linux? If not, this might be why the package isn't found. Please refer to the Edge Controls for Industrial documentation for instructions on installing the ECI repository and applying the Preempt-RT patches.


https://eci.intel.com/docs/3.3/getstarted/installing_packages.html#install-real-time-linux-kernel


Regards,

Jesus


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helenTan
Beginner
8,202 Views

Hi Jesus,

Thanks for the reply. However, it still shows the error message of unable to locate package ect-customization.

helenTan_1-1753954534826.png

And here are the packages we have:

helenTan_0-1753954508914.png

Thanks for your support.

Best regards,

Helen Tan

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JesusE_Intel
Moderator
8,107 Views

Hi Helen Tan,


Can you please provide the output of uname -a?


Regards,

Jesus


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helenTan
Beginner
8,064 Views

Hi Jesus,

Here's the output:

h@h-GENE-ARH6:~$ uname -a
Linux h-GENE-ARH6 6.8.0-64-generic #67~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Jun 24 15:19:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

 

Thanks for the support.

Best regards,

Helen Tan

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JesusE_Intel
Moderator
7,755 Views

Hi Helen Tan,


It seems you might not be booting into the correct kernel. The output of uname -a should resemble the following:


Linux eci-bullseye ...-intel-ese-standard-lts-rt+ #1 SMP PREEMPT_RT ...


Please refer to the following section to ensure you're selecting the correct kernel.

https://eci.intel.com/docs/3.3/getstarted/verify_deployment.html#complete-and-verify-deployment


Regards,

Jesus


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JesusE_Intel
Moderator
6,187 Views

If additional assistance is needed, please create a new discussion as this thread will no longer be monitored.

 

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