Running edgesoftware install behind proxy

[AlexCKLam]

My dev system is behind proxy... and installation is failing.

Any suggestions?

Starting the setup...
ESB CLI version: 2021.1
Target OS: Ubuntu 18.04
Python version: 3.6.9
Checking Internet connection
Connected to the Internet
Validating product key
Successfully validated Product Key
Checking for prerequisites
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic/InRelease Could not connect to banjo.canonical.com:80 (91.189.91.38), connection timed out Could not connect to kazooie.canonical.com:80 (91.189.91.39), connection timed out Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic-updates/InRelease Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic-backports/InRelease Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/bionic-security/InRelease Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1360:8001::23). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1360:8001::24). - connect (101: Network is unreachable) Could not connect to security.ubuntu.com:80 (91.189.91.39), connection timed out Could not connect to security.ubuntu.com:80 (91.189.88.142), connection timed out Could not connect to security.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to security.ubuntu.com:80 (91.189.91.38), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.
Installing prerequisites. This may take some time...
0% [Connecting to kazooie.canonical.com (91.189.91.39)] [Connecting to security.ubuntu.com (2001:67c:1562::15)]

[Nadia_J_Intel · Accepted solution]

Hi Alex, 

Can you insert your proxy into /etc/environment as well , http_proxy, https_proxy and no_proxy settings ? And once this file is updated, do try the installation again. 

Thanks 

[AlexCKLam]

Hi Nadia,

Unfortunately it didn't help.

I was able to "apt-get" all dependencies, but it's now failing with

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

[pradeepd]

Hi Alex,

  Could you let me know how this problem was solved? I get the same error

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

[AlexCKLam]

I ended up downloading a newer version of ECI from https://registrationcenter.intel.com/en/products/

[pradeepd]

Thanks for you response. I've an issue with Edge Insights for Vision package and does not seem to be working even with the latest version.

[JesusE_Intel]

Hi AlexCKLam,

I believe your issue has been resolved internally, if you need further assistance please start a new discussion as Intel will no longer be monitored this thread.

Regards,

Jesus

[pradeepd]

Hi Jesus,

  Not sure whether I can reopen this link, but I'm facing installation issues with Edge Insights For Vision package. Though my proxy settings are all done, I keep on getting the following error while downloading the software modules.

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

[raymondtan85]

Hi Jesus & Pradeep,

Same for me, I believe there's some specific proxy configuration needed since our dev machine are all internal.

Do we have any specific BKM for setting up EI for AMR within intel network on Linux based dev machine ?

[pradeepd]

Hi,

  Incase if you've set your proxy correclty, please check the no_proxy and NO_PROXY variables and remove .intel.com from the no_proxy and NO_PROXY variables. 

[sqadir]

Hello.

I am also having the same problem trying to install Edge Software Configurator on a virtual machine. 

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

I am not sure how to adjust the proxy settings. 

Please advise!

[sqadir]

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

I am not sure how to adjust the proxy settings. 

Please advise!