Hi Kirk,
One more observation.
We see the following errors in iegd_crg.log when we execute iegd_crg.exe
ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape keyERROR: Can't get current dcFunction: GET_ROT_STATUS, Exit Code: EXIT_OS_CALL_ERROR ============================Function: GET_EDID_INFOThe printer name is invalid.
ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape keyERROR: Can't get current dcFunction: GET_EDID_INFO, Exit Code: EXIT_OS_CALL_ERROR ============================Function: GET_CURRENT_DCThe printer name is invalid.
ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape keyFunction: GET_CURRENT_DC, Exit Code: EXIT_OS_CALL_ERROR ============================Function: GET_DISP_PORT_MAPPINGThe printer name is invalid.
ERROR while sending INTEL_ESCAPE_GET_CURRENT_DC escape keyFunction: GET_DISP_PORT_MAPPING, Exit Code: EXIT_OS_CALL_ERROR ============================Function: GET_REG_INFO
Can you kindly check if this gives any clue. I have also attached the log for your reference.
Thanks,
Ruth
