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Hi
I am facing MCE error frequently on COM Express® Mini Type 10
Module with Intel(R) Atom(TM) CPU E3827 running kernel version used is 4.9.119 (Yocto).
The following is the MCE error log on the console .The errors are appearing randomly
CPU 1: Machine Check Exception: 4 Bank 0: 9000000020000003
mce: [Hardware Error]: TSC 8f0ad20006
mce: [Hardware Error]: PROCESSOR 0:30679 TIME 1556882638 SOCKET 0 APIC 4 microcode 90a
mce: [Hardware Error]: Run the above through 'mcelog --ascii'
mce: [Hardware Error]: CPU 0: Machine Check Exception: 4 Bank 5: f40000400090000f
mce: [Hardware Error]: TSC 8f0ace4c12 ADDR 95d6050
mce: [Hardware Error]: PROCESSOR 0:30679 TIME 1556882638 SOCKET 0 APIC 0 microcode 90a
mce: [Hardware Error]: Run the above through 'mcelog --ascii'
mce: [Hardware Error]: CPU 1: Machine Check Exception: 4 Bank 5: f40000400090000f
mce: [Hardware Error]: TSC 8f0ad20006 ADDR 95d6050
mce: [Hardware Error]: PROCESSOR 0:30679 TIME 1556882638 SOCKET 0 APIC 4 microcode 90a
mce: [Hardware Error]: Run the above through 'mcelog --ascii'
mce: [Hardware Error]: CPU 0: Machine Check Exception: 4 Bank 0: b600000032100810
mce: [Hardware Error]: TSC 8f0ace4c12 ADDR 95d6050
mce: [Hardware Error]: PROCESSOR 0:30679 TIME 1556882638 SOCKET 0 APIC 0 microcode 90a
mce: [Hardware Error]: Run the above through 'mcelog --ascii'
mce: [Hardware Error]: Machine check: Processor context corrupt
Kernel panic - not syncing: Fatal machine check
do_IRQ: 0.193 No irq handler for vector
Failed to insert
The following is the details of the processor used :
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 55
model name : Intel(R) Atom(TM) CPU E3827 @ 1.74GHz
stepping : 9
microcode : 0x90a
cpu MHz : 1749.300
cache size : 512 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm c
onstant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf
pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse
I would like to isolate if this is triggered due to software or the hardware .
I am looking for a fix to solve this error triggered due to internal BUSINIT .
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Hello, @ajust3:
Thank you for contacting Intel Embedded Community.
Could you please tell us if the affected designs have been designed by you or by a third-party company? In case that they are third-party units please give the part number, model, name of the manufacturer, where it is stated the information related to it. In case that it is your design, could you please clarify it has been reviewed by Intel and list the sources that you have used to develop it?
By the way, Could you please let us know the details of the Operating System related to this condition?
We are waiting for your reply.
Best regards,
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hi Maecenas,
The affected designs are designed by Conga-tech.
The following are the design details
- https://www.congatec.com/us/products/com-express-type-10/conga-ma3e.html
- conga-MA3E/i-E3827-2G eMMC4
- P/N 048411
The operating system used is Halon AOS-CX, running kernel version used is 4.9.119 (Yocto).
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Hello, @ajust3 :
Thanks for your reply.
We would like to help you with your consultations related to any third-party device but the proper information to them is handled by their manufacturers.
Due to this fact, we suggest you as a reference that your consultations related to any device manufacturer by the company mentioned on your last communication should be addressed by filling out the form stated at:
https://www.congatec.com/us/contact.html
Best regards,

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