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Add Entitlement

MarkusBr
Beginner
589 Views

I purchased an E100-8Q embedded system. The documentation tells that I have to register at the Intel register center to obtain the necessary documentation and software. To get these, it is needed to enter the entitlement id of the E100-8Q. I have the correct entitlement id (written on paper and also on a label tag at the device chassis.

The registration dialo always gives me the error message: "The entitlement was not found. Please provide a valid Product Key or Entitilement ID. When using Entitlement ID, check the 'Use Entitlement ID (EID)' checkbox."

I compared the entered id multiple times nad trid to enter it in different notations (upper/lower case, etc.). I'm sure there is no typing error. The system just does not accept my entitlement id.

Can anybody help me what to do now ?

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Diego_INTEL
Moderator
570 Views

Hello @MarkusBr,

 

Thank you for contacting Intel Embedded Community.

 

This is a product from Supermicro, in this link there is a manual of their product.

https://www.supermicro.com/en/products/system/Compact/IoT/SYS-E100-8Q.cfm

 

Also, you must refer all your questions regarding this product to them.

 

Best regards,

 

@Diego_INTEL 

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