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Audio drivers missing or not operating properly on Ubuntu 21.10

userdotexe
Beginner
‎03-29-2022 04:25 PM
1,166 Views

Hi Intel peoples,

 

I have a relatively new install of Ubuntu, with neither my laptop's built-in speakers nor something plugged into the headphone jack appearing in the sound settings. However some very limited sounds are heard. For example I do hear a "dong" sound when doing backspace in the terminal when there is nothing to erase.

 

I have done a bit of troubleshooting and I'm pretty sure it's the drivers. I have seen threads with similar issues but they all seem to be different versions of Ubuntu or different audio things.

 

Thanks

 

(p.s. i'm not quite sure if i categorized this post correctly)

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Jaime_Lizarme
Moderator
‎03-30-2022 04:22 PM
1,086 Views

Hi @userdotexe ,

 

Thank you for contacting Intel Embedded Community.

 

Intel does not offer audio solution for a laptop’s speakers; it is only available through HDMI or DP interfaces. I recommend you contact your laptop manufacturer channel of support.

  

Best regards,

 

Jaime L.

Intel Customer Support Engineer

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