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Intel Nextbook power buttons do not work.

SwiftCapacitor99
Beginner
452 Views

Hello, I got a pre-owned Nextbook about a year ago and tried to turn it on lately but it had an error in it's system that it tried to repair. After then, the Nextbook will not turn on even when I try the power button except for when I plug it in. But even then, the Nextbook displays nothing on the screen and a blue light coming from the keyboard flickers every minute. 

The model number is NXW116QC264.

Would appreciate any help available, Thank you.

 

Also,  the location tag is to be ignored as I could not find any relevant tags.

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AlHill
Super User
442 Views

Sorry, this is not an Intel product.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Diego_INTEL
Moderator
420 Views

Hello @SwiftCapacitor99,

 

Thank you for contacting Intel Embedded Community.

 

This is a third-party product and you must try to contact them or the place of purchase.

https://nextbook.io/

 

Also, you may try to check what other users have shared like in YouTube, this may be of help in your case.

https://www.youtube.com/watch?v=zIZMRq8qqvU

 

https://www.youtube.com/watch?v=FvtP_jK0Ub4


Best regards,

@Diego_INTEL 

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