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SSant31
Beginner
370 Views

QAT firmware Lockup

Hello,

 

We ran into an QAT lockup in one of our devices.

 

Some information about the driver and firmware below:

 

==================================================

/sys/kernel/debug/qat_dh895xcc_03:00.0# ls version/

fw hw mmp

/sys/kernel/debug/qat_dh895xcc_03:00.0# cat version/fw

4.1.0

/sys/kernel/debug/qat_dh895xcc_03:00.0# cat version/hw

0

/sys/kernel/debug/qat_dh895xcc_03:00.0# cat version/mmp

0.0.1

==============================

 

Driver version:

===========================

$cat versionfile 

PACKAGE_TYPE=QAT1.7

 

PACKAGE_OS=L

 

PACKAGE_VERSION_MAJOR_NUMBER=4

 

PACKAGE_VERSION_MINOR_NUMBER=1

 

PACKAGE_VERSION_PATCH_NUMBER=0

 

PACKAGE_VERSION_BUILD_NUMBER=00022

===========================

 

Driver package name: qat1.7.l.4.1.0-00022.tar.gz

 

Linux kernel version: 4.10.17

 

H/W Info:

=================================

CPU Type: Intel(R) Xeon(R) CPU E5-2640 v2 @ 2.00GHz

03:00.0 Co-processor: Intel Corporation DH895XCC Series QAT

==================================

/sys/kernel/debug/qat_dh895xcc_03:00.0# cat heartbeat_sent

5

/sys/kernel/debug/qat_dh895xcc_03:00.0# cat heartbeat_failed

2

/sys/kernel/debug/qat_dh895xcc_03:00.0# dmesg | grep QAT

dh895xcc 0000:03:00.0: ERROR: QAT is not responding.

dh895xcc 0000:03:00.0: ERROR: QAT is not responding.

/sys/kernel/debug/qat_dh895xcc_03:00.0#

=====================================

 

How can I debug this further?

 

I would appreciate any help or pointers.

0 Kudos
1 Reply
CarlosAM_INTEL
Moderator
113 Views

Hello, @SSant31​:

 

Thank you for contacting Intel Embedded Community.

 

Your Intel(R) QuickAssist Technology [QAT] consultations should be addressed as a reference to the channels listed at the following website:

 

https://01.org/community

 

Best regards,

@Mæcenas_INTEL​.

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