关于NHI350 NCSI接口用于BMC(AST2500)共享网口开机后进BIOS界面丢包问题

[JYu3]

您好！
    我们项目在兆芯KH-40000/16服务器平台使用NHI350AM4 网络芯片，支持NCSI和WOL，BMC的共享网口是通过NCSI连接到NHI350AM4,现在有个问题，在主板开机后进BIOS界面过程中BMC共享网口会down等十几秒会up，这期间会丢包，请问这个问题如何来解决。附件是BMC 测试log 。

[Sazirah]

Hi JYu3,

Thank you for posting in Intel Ethernet Communities.

Regarding packet loss issue, we would advise you to open a case through IPS at premiersupport.intel.com. IPS team will assist you further on this since they are more expert in this issue.

If you have any other questions, please let me know.

Regards,

Sazzy_Intel

[Sazirah]

Hi JYu3,

Good day.

I would like to follow up with you regarding this issue. May I know if you are able to create a case through IPS?

If you require any assistance, please let me know.

Regards,

Sazzy_Intel

[Sazirah]

Hi JYu3,

Since we have not seen an update, we will be closing this forum case from our end. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Sazzy_Intel

Intel Customer Support Technician