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Does the Ice driver for UEFI support the E823-L?

asd0101
Beginner
1,137 Views

The IceUndiDxe driver for UEFI can be found here https://www.intel.com/content/www/us/en/download/15755/intel-ethernet-connections-boot-utility-preboot-images-and-efi-drivers.html

 

Out of the box this driver will never work with the Ice Lake D processor which contains a E823-L NAC. This is because the file brand.c, which contains the list of all supported devices, doesn't include the E823-L. If you manually add a line to the brand table for the E823-L, the UEFI driver still fails to start.

 

Has anyone ever successfully used this driver with the Ice Lake D?

 

Thanks

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MACM
Employee
1,097 Views

Hi asd0101,


Greetings of the day.


Hope you are doing great.


Could you please share us the below details.


1) System details.

2) Front and back pictures of NIC cards.

3) Was the NIC card purchased separately or it came along with the system.


Best Regards,

Mohammed Ali CM

Intel Customer Support Technician


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asd0101
Beginner
1,064 Views

Hello Mohammed,

the NIC is actually integrated, it's an Intel Xeon D1715-TER System on Chip. We mounted it on a custom board. We also have a Brigthon City demo board mounting the same processor but it's currently out of order, we're working on getting it back up and running.

Regards.

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Simon-Intel
Employee
1,053 Views

Hi asd0101,

 

Thank you for your response.

 

Kindly confirm if this case related to the use of Intel Products and Solutions in regard to military, intelligence, nuclear/biochemical, defence or space(MINDS) items ?

 

Regards,

Simon

Intel Customer Support Technician

 

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asd0101
Beginner
1,021 Views

Hello Simon,

as far as I'm aware the Brighton City is a demo board so it's not related to any of those applications you listed.

Thanks,

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Simon-Intel
Employee
1,013 Views

Hi asd0101,


Thank you for your response.


Regarding this query, we kindly request you to create an IPS (Intel Premier Support) case.


For more information, kindly refer to the article below: How to Register and have Access to Intel® Premier Support


Best regards,

Simon

Intel Customer Support Technician


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asd0101
Beginner
1,006 Views

That's fine, I can do that, but isn't the IceUndiDxe driver an open source driver? Who are the maintainers of the project? I feel that I shouldn't have to open an IPS case for something open source.

Regards.

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Simon-Intel
Employee
983 Views

Hi asd0101,


Thank you for your response.


Based on your query regarding the IceUndiDxe driver, we recommend contacting our Intel Premier Support (IPS) team for specialized assistance. Our IPS team is specifically equipped to handle complex technical inquiries and can provide you with dedicated, priority support. By working directly with our Premier Support specialists, you will receive the most comprehensive solution without any delays.


Best regards,

Simon

Intel Customer Support Technician


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