E610 SFP+ Support

[T555]

The E610 mentions SFP+ support in the datasheet, but not the product spec.

Does the E610 (specifically, E610-XAT2) support SFP+? If so, are there any reference designs available?

[Azhari_Intel]

Hi T555,

Greetings to you.

Thank you for posting in Intel Community Forum.

As per product brief, SPF+ modules are not supported on E610-XAT2.

You may refer to the product brief as per link below.

https://www.intel.com/content/www/us/en/content-details/836469/intel-ethernet-controller-e610-xat2-xat-iat2-product-brief.html?wapkw=e610-xat2

Kindly refer on the link provided below for more details as well as reference schematic of E610-XAT2.

https://www.intel.com/content/www/us/en/products/details/ethernet.html

https://www.intel.com/content/www/us/en/content-details/803841/intel-ethernet-controller-e610-xat-xat2-reference-schematic.html?DocID=803841

Regards,

Azhari_Intel

[T555]

The product spec does not cover all of the interfaces listed in the datasheet, , particularly, SFP as there is quite a bit of references to SFP in the datasheet as  Table 3-67 - how are these two reconciled?

[Simon-Intel]

Hi T555,

Thank you for your response. To assist you further, could you please confirm the manufacturer of the board where the Intel® Ethernet Controller E610-XAT2 is embedded? This information will help us provide more accurate support and guidance.

Looking forward to your confirmation.

Regards,

Simon

Intel Customer Support Technician

[T555]

I do not have a product with an E610 in it, I'm trying to make one. With the conflicting information, I'm trying to get a better understanding of the capabilities.

[Simon-Intel]

Hi T555,

Thank you for your response.

Regarding your query, I kindly request you to open an IPS ticket. Please use the link below and select the "Intel Premier Support" option under the "Contact Us" section. Intel Premier Support

If you need further assistance, feel free to reach out.

Regards,

Simon

Intel Customer Support Technician

[T555]

Hi Simon,  I've tried creating an IPS ticket - there is no option for E610 support in the product select, which prevents me from creating an IPS ticket.

[Simon-Intel]

Hi T555,

Thank you for your response.

Could you please confirm which E series network controllers are available for you when creating an IPS case? This information will help ensure that we are aligned with the available options.

Regards,

Simon

Intel Customer Support Technician

[T555]

None of "E610," "E810," nor "E830" match to any products in the IPS case creation form.

[vish1]

Hello T555,

Greetings!!

Could you please let us know which options are currently being displayed? Alternatively, you may create an IPS case using any generic Intel Ethernet product. When doing so, kindly ensure that you mention the actual product and provide a clear description of the issue. Our team will then be able to assist you accordingly.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[Azhari_Intel]

Hi T555,

Good day to you.

Just wanted to follow up with you, kindly let us know if you have any further concerns.

Looking forward to your response.

Regards,

Azhari_Intel

[T555 · Accepted solution]

Going through our support structure, I was able to request access to submit the IPS ticket for this issue (case no. 00955799).

[Poojitha]

Hi T555,

Greetings for the day!

Thank you for your confirmation. As you have raised an IPS case for the issue, our dedicated team will assist you further with your query.

Therefore, we will proceed with closing this case.

We appreciate your understanding!

Best regards,

Poojitha N

Intel Customer Support Technician