How to collect the firmware dump from Intel E810 Linux OS

[Sayooj]

How to capture the firmware dump or watchdog timeout logs for Intel E810 from Linux OS.

[Subhashish]

Hello Sayooj,

Thank you for your post.

We understand that you are looking for a way to analyze the logs/monitor for TX queue timeout. In order to assist you more efficiently, please help us with below details:

1. Please let us know if there is any specific issue/TX queue timeouts that you are facing that you would like to analyze the logs for?
2. Please help confirm the Linux OS and kernel that you are using?
3. Please help us with SSU logs so that we can know more information about the NICs driver and firmware that is currently running.

There are few ways to check what you are looking for, you may want to check this Intel® Ethernet 800 Series Linux Performance Tuning Guide, specifically in the section performance troubleshooting > ​ice Counters.

Regards,

Subhashish_Intel.

[Subhashish]

Hello Sayooj,

This is just to follow up regarding your query.

Please review our last post and help us with the requested information so that we can assist you accordingly.

We look forward to hear from you.

Regards,

Subhashish_Intel.

[Subhashish]

Hello Sayooj,

This is regarding the ongoing issue.

We do not mean to rush you but we would like to know if you have reviewed our previous response. Please do post back for any other concerns,

We remain attentive.

Regards,

Subhashish_Intel.