How to update I210 firmware ?

[SKuma102]

Can intel I210 device be upgraded using the tool found here : "https://downloadcenter.intel.com/download/24769/Non-Volatile-Memory-NVM-Update-Utility-for-Intel-Ethernet-Network-Adapter-710-Series" ? I see upon running this tool that it has options to upgrade firmware for "Intel(R) I210 Gigabit Network Connection" and "Intel(R) I210 Gigabit Backplane Connection". However, whenever I run it says "Update not available" for I210 device. Also, when reading this document "https://www.intel.com/content/dam/www/public/us/en/documents/faqs/ethernet-controller-i210-i211-faq.pdf?asset=9597&_ga=2.158721471.446842910.1546003694-831951183.1541698462" I found that EEUPDATE is supposed to be used. I am confused here - which utulity has to be used - the NVMUpdate utility or the EEUPDATE ? 

From my system:

#ethtool -i eth0

driver: igb

version: 5.3.0-k

firmware-version: 3.25, 0x800005d1

expansion-rom-version:

bus-info: 0000:0a:00.0

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: no

[Daniel_D_Intel1]

Hello Skuma102, Thank you for posting in Intel Ethernet Communities. Is this I210 embedded into a custom device or is this an integrated controller in a motherboard? Let us know if you have any other questions. Best regards, Daniel D Intel Customer Support

[SKuma102]

Hi Daniel,

It is embedded into a custom device.

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Thanks and Regards,

Sumit

[Daniel_D_Intel1]

Hello Skuma102, Thank you for your reply. For I210 EEupdate would be used to update the firmware. This will require a non-disclosure agreement requested from the resource and design center. See the following thread in Embedded Communities for details. https://forums.intel.com/s/question/0D50P00004906ESSAY/obtaining-eeupdate-utility?language=en_US If you have any questions specific to using the tool or updating the firmware, Embedded Communities would be the best place to ask. Let us know if you have any other questions. Best regards, Daniel D Intel Customer Support

[SKuma102]

Hi Daniel,

Thanks for the reply.

Can you please tell scenario where NVMUpdate utility can be used to update I210 firmware ?

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Thanks and Regards,

Sumit

[Daniel_D_Intel1]

Hello Skuma102, Thank you for your reply. The NVMUpdate utility is designed to be used with the X710 Ethernet controller. The I210 flash and iNVM are both updated with EEUpdate. The following FAQs will have additional information on page 8: https://www.intel.com/content/dam/www/public/us/en/documents/faqs/ethernet-controller-i210-i211-faq.pdf?asset=9597&_ga=2.149869430.1972396153.1546562185-907791053.1537776712&elq_cid=4771252 Let us know if you have any other questions. Best regards, Daniel D Intel Customer Support

[Daniel_D_Intel1]

Hello Skuma102, Please let us know if this information is sufficient. If you have any other questions please do not hesitate to ask. Best regards, Daniel D Intel Customer Support

[Daniel_D_Intel1]

Hello Skuma102, Please inform us if you have any other questions. Best regards, Daniel D Intel Customer Support