I350T2V2 order code

[RySAP]

Hi

Could you tell me the difference between I350T2V2 and I350T2G2P20?

[Caguicla_Intel]

Hello SHara, 

Thank you for posting in Intel Ethernet Communities. 

For us to proceed checking your query, kindly provide the following information.

1. We hope you don't mind sharing where did you learn about I350T2G2P20? We already tried looking for this one and unfortunately, we haven't found any information so far. 

2. Did you purchased these adapters already or you're still planning to purchase one of them and wanted to know the difference?

3. I350T2V2 order code is for Intel® Ethernet Server Adapter I350-T2V2, retail unit. You may consider visiting this link for the specifications of the adapter. You may also see the Ordering Code I350T2V2 under Ordering the Compliance from same link above. 

https://ark.intel.com/content/www/us/en/ark/products/84804/intel-ethernet-server-adapter-i350t2v2.html

Hoping to hear from you soon. 

We will follow up after 3 business days in case we don't receive a reply. 

Best regards,

Crisselle C.

Intel® Customer Support

[RySAP]

Hello Crisselle,

Thank you for your reply.

We sold the I350 T2 V2 to our customers.  The customer is trying to buy the I350G2P20 and we are asked by the customer if the I350G2P20 and I350T2V2 are the same.  I don't know where they are going to buy the I350G2P20.

[Caguicla_Intel]

Hello SHara, 

Appreciate your swift response. 

Is it possible to ask your customer where did they learn about I350G2P20? Will they be able to share the link where we can refer to? If no, we can try to further check this with our higher level support. I350G2P20 might be an Original Equipment Manufacturer(OEM) version of Intel ethernet adapter and we may to further check this internally for confirmation. 

Awaiting to your reply. 

Should there be no response, we will follow up after 3 business days. 

Best regards,

Crisselle C.

Intel® Customer Support

[RySAP]

Hello Crisselle,

It seems that our customer intends to buy market products because lead time of intel products are very very long.
The supplier of the market products may have proposed the I350T2G2P20.
Our customer wanted to know only if the I350T2G2P20 and I350T2V2 are the same.
So, No further information is needed at this time.
Thank you for your answer.

[Caguicla_Intel]

Hello SHara,

Thank you for the update. 

We can still try to further check this internally and try to confirm with our engineers if I350T2G2P20 and I350T2V2 are the same before we close this request. 

We will get back to you as soon as there is any update but no later than 2-3 business days.

Hoping for your kind patience. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello SHara,

Thank you for the patience on this matter. 

After checking with our higher level support, we have confirmed that I350-T2V2 is the new version of I350-T2 (I350T2G2P20). They are similar in functionality and no change in usage.

You may check the specifications of I350-T2V2 link below. This is the same link we provided on our initial reply. 

http://ark.intel.com/products/84804/Intel-Ethernet-Server-Adapter-I350-T2V2

Feel free to let us know if you have additional questions or clarifications. 

Awaiting to your reply. 

Should there be no response, we will follow up after 3 business days. 

Best regards,

Crisselle C.

Intel® Customer Support

[RySAP]

Hello Crisselle,

 >> I350-T2V2 is the new version of I350-T2 (I350T2G2P20).   

Is it true??

I350-T2V2 is new version of I350T2.   The difference between I350-T2 and I350-T2V2 is AUX Power component.

I350G2P20 is new version of I350G1P20.  The change is same with I350T2.

So,  it seems I350-T2V2 and I350G2P20  are same version.

Please refer PCN 113232 - 01.

[Caguicla_Intel]

Hello SHara,

Thank you for the reply. 

Please allow me to clarify this with our higher level support. We will get back to you as soon as possible but no later than 2-3 business days. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello SHara,

How are you doing?

Just a clarification before we further check your inquiry. We could not find the I350G2P20 and I350G1P20 that you mentioned. 

I350G2P20 is new version of I350G1P20.

Can you confirm that you are also referring to I350T2G2P20 and I350T2G2P20? Just making sure that we have the correct Product Code.

Looking forward to your reply.

We will follow up after 3 business days in case we don't hear from you.

Best regards,

Crisselle C.

Intel® Customer Support

[RySAP]

Hello Crisselle,

 I'm very sorry. 

Correct product code is;

I350T2G2P20 is new version of I350T2G1P20.

[RySAP]

Hello Crisselle,

 I'm very sorry. 

Correct product code is;

I350T2G2P20 is new version of I350T2G1P20.

[Caguicla_Intel]

Hello SHara

No worries at all. Thank you for the clarification. 

Please allow us to re-escalate this request. We will get back to you as soon as possible but no later than 2-3 business days. 

Hoping for your kind patience. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel · Accepted solution]

Hello SHara,

Thank you for the patience on this matter.

We sincerely apologize apologize for the confusion. We have to correct the previous information that we provided.

Based on further validation, the I350T2G2P20 is not a I350-T2 but also a I350-T2V2. You are correct when you informed us it seems I350-T2V2 and I350T2G2P20 are same version.

I350T2G2P20 is an Original Equipment Manufacturer(OEM) Generic Adapter. For this type of adapters, before a third party manufacturer alters the adapter with their own specific changes or branding, the OEM is Intel. Once they make these changes though, they become the OEM.

Please see the ordering codes of I350-T2V2

I350T2V2 - Intel® Ethernet Server Adapter I350-T2V2, retail unit

I350T2V2BLK - Intel® Ethernet Server Adapter I350-T2V2, retail bulk

I350T2G2P20 - Intel® Ethernet Server Adapter I350-T2V2, OEM Gen

In addition, please see "How to get information about Ethernet OEM Generic warranty products?"

https://www.intel.com/content/www/us/en/support/articles/000035666/ethernet-products.html

Feel free to let us know if you have additional questions or clarifications. 

Looking forward to hear from you. 

Should there be no response, we will reach out after 3 business days. 

Best regards,

Crisselle C.

Intel® Customer Support

[RySAP]

Hello Crisselle,

Thank you  for your support.

The issue was resolved.

[Caguicla_Intel]

Hello SHara,

Good day!

Since you already accepted our latest reply as solution, please be informed that we will now close this request. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

Thank you for choosing Intel and stay safe!

Best regards,

Crisselle C.

Intel® Customer Support