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Hi intel team,
I am writing to inquire about the product discontinuance plans for Intel network adapter chipsets. We have confirmed through PCN documentation that the E810 and XL710 network adapter cards have been discontinued. However, we are unable to find PCN or EOL information regarding the chipsets used in these products (E810 chipset and XL710 chipset).
Could you please provide the following information:
1. Are there any existing PCN notices or EOL dates for the E810 and XL710 chipsets?
2. If available, could you share the relevant PCN documentation or expected discontinuance timelines for these chipsets?
3. Regarding Intel QAT (QuickAssist Technology): We understand that QAT functionality is now being integrated directly into the latest CPUs (post-C620 series). Can we assume there is no future roadmap for standalone QAT products, and that the integrated approach is the standard going forward?
Thank you for your kind and prompt support. We would greatly appreciate your assistance with this inquiry. Best regards,
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Hi ERICKIM,
Thank you for contacting Intel!
To assist you further, please provide the complete model of the Ethernet controller. Once we have these details, we will be able to review and guide you accordingly.
Regards,
Akshaya
Intel Customer Support Technician
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Hi ERICKIM,
Greetings from Intel!
This is a reminder regarding the issue you reported to us.
We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.
Regards,
Tejas
Intel Customer Support Technician
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Hi ERICKIM,
This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.
If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case.
Please feel free to respond to this email at your earliest convenience.
Regards,
Akshaya
Intel Customer Support Technician
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Hi ERICKIM,
Thank you for contacting Intel.
This is the third follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide.
As we have not heard back from you, we'll assume the issue has been resolved and will proceed to close the case.
Please feel free to respond to this email at your earliest convenience.
Regards,
Akshaya
Intel Customer Support Technician
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