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Intel QUAD 82575 Auto-neg 100HALF issue

LauraMariaB
Beginner
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We have a problem with an Intel QUAD NIC Intel Corporation 82575GB Gigabit Network Connection (rev 02) used on a Debian system:

Linux lux-athos 6.1.0-18-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.76-1 (2024-02-01) x86_64 GNU/Linux

IGB driver is used for the NIC.

Output from lshw command:

*-network:1
description: Ethernet interface
product: I350 Gigabit Network Connection
vendor: Intel Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
logical name: TS1
version: 01
serial: 50:7c:6f:51:0e:e5
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi msix pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=igb driverversion=6.1.0-18-amd64 firmware=1.63, 0x8000116b latency=0 link=no multicast=yes port=twisted pair promiscuous=yes
resources: irq:17 memory:a2e00000-a2efffff memory:a3008000-a300bfff memory:8d840000-8d85ffff memory:8d860000-8d87ffff

 

Our problem is the following:

We have a Network Switch connected to the Intel NIC Card.

On our network device, we disable the auto-negotiation. We set then, one at the time, the following speeds on the device:

speed 10 half

speed 10 full

speed 100 half

Expected Results:

For each of the manual speed set on the device, the port on the QUAD should negotiate the correspondent value. It works for speed 10 FX/HX. For speed 100 half, the Intel card will remain in an Unknown state and our device will see the link as down. (L.E: when setting the speed directly to 100 MB from the start, without the 10 speed settings, we will not see any issue)

Settings for TS1:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: Yes
Supported FEC modes: Not reported
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Advertised FEC modes: Not reported
Speed: Unknown!
Duplex: Unknown! (255)
Auto-negotiation: on
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
MDI-X: on (auto)
Supports Wake-on: d
Wake-on: d
Current message level: 0x00000007 (7)
drv probe link
Link detected: no


If we connect the same network device to a similar QUAD, Intel Corporation 82576 Gigabit Network Connection (rev 01), there is no issue.
However, in this case we use an older Linux Kernel: Linux lux-sqa 4.19.0-5-amd64 #1 SMP Debian 4.19.37-3 (2019-05-15) x86_64 GNU/Linux

*-network:1
description: Ethernet interface
product: 82576 Gigabit Network Connection
vendor: Intel Corporation
physical id: 0.1
bus info: pci@0000:08:00.1
logical name: enp8s0f1
version: 01
serial: 00:1b:21:6e:28:b5
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi msix pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=igb driverversion=5.4.0-k duplex=full firmware=1.5.1 latency=0 link=yes multicast=yes port=twisted pair promiscuous=yes speed=1Gbit/s
resources: irq:17 memory:f6c00000-f6c1ffff memory:f6400000-f67fffff ioport:9000(size=32) memory:f6c40000-f6c43fff memory:f6c88000-f6ca7fff memory:f6ca8000-f6cc7fff


Can this be a kernel issue or it is a NIC problem? Please advice in solving this situation

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CarlosAM_INTEL
Moderator
923 Views

Hello,   @LauraMariaB:

 

Thank you for contacting Intel Embedded Community.


We want to address the following questions to understand this situation:

 

Could you please clarify if this request is related to the Intel® 82575 Gigabit Ethernet Controller design developed by you, or is a Network Interface Card (NIC) or add-in card developed by a third-party company?

 

Could you please let us know the name of the manufacturer, the part number, and where we can find the information if this request is related to a third-party design?

 

We are waiting for your answer.

 

Best regards,

@CarlosAM_INTEL.

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LauraMariaB
Beginner
851 Views

Hello,

 

The NIC is not designed by us, it is an add-in card.

I will upload some pictures of the I350 NIC card which seems to be also affected by that problem

i_350.PNGImage (1).jpeg

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