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Beginner
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Intel(R) Ethernet Connection (7) I219-v

tengo un problema con el controlador es que no funciona lo des-instalo y vuelvo a instalar sigue apareciendo: 

Este dispositivo no puede iniciar. (Código 10)

{Operación errónea}
La operación solicitada no se realizó correctamente.

Eso intente actualizar y nada probé programas pero sigue así que puedo hacer alguien puede ayudarme 

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Moderator
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Hi Daniel6,

Thank you for posting in our Intel® Ethernet Communities Page.

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.

Please answer the following question to know how we can best assist you:

1. Was the ethernet adapter working fine before? If yes, do you remember any recent changes that happened that could have caused the issue that you are experiencing?

2. We need to get some logs from your system. It will tell us the different driver version and components installed on your system. Please download and run our Intel® System Support Utility from this page, https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. After running it, you will be given an option to save the logs to a text file, please do so and attach the file on your reply.

3. What troubleshooting and checks have you tried so far?


We look forward to hearing from you. If we do not get your reply, we will follow up after 3 business days.



Best Regards,

Alfred S

Intel® Customer Support


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Moderator
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Hi Daniel6, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. We hope for your consideration and understanding on this one.


If you need any additional information, please submit a new question as this thread will no longer being monitored.


Thank you for contacting Intel® and have a great week!




Best Regards,

Alfred S

Intel® Customer Support


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