Intel(R) Ethernet Controller (3) I225-V low upload

[UserAnon]

Hello

I have my PC for more than 2 years now.

Since a month, my upload is terrible. 

For context, I'm on Windows 11, ethernet cable, and my motherboard is the ASUS ROG STRIX X670E-A GAMING WIFI.

- I tried another cable, same result.
- On another PC, the wifi is good, so it excludes a network issue.
- In my network card properties, I have my Speed & duplex set to "Auto negotiation"

My driver version is the 2.1.5.7

If you need more details, I scanned my system infos by running the intel system support utility.

Can someone please help me !

[Sazirah]

Hi UserAnon,

Greetings.

Thank you for posting in Intel Community Forum.

Regarding this issue reported, please advise if this adapter is purchased separatedly or integrated in the system?

Also, we recommend you to update the driver to the latest version. You may find the driver in the link below:

https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html

Once completed, please monitor and let us know if any issue still persists.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[UserAnon]

Hi Sazirah,

Thank you for your response.

All network hardware is integrated to my motherboard. I don't have anything plugged in.

I updated my drivers with the files you provided me, but I still have the same issue.

In addition, I'm still seeing that my driver version is "2.1.5.7" on my Intel(R) Ethernet Controller (3) I225-V in the device manager of windows 11.

Regards

[Vik3]

Hello UserAnon,

Thank you for your response. As confirmed, the adapter is integrated with the ASUS motherboard. We have made our best efforts to resolve the issue. we kindly advise you to contact the OEM's support team or place of purchase for assistance. They will be best equipped to provide support and address any concerns related to the products.

Regards,

Vikas_intel

[Sazirah]

Hi UserAnon,

Greetings.

I would like to follow up regarding this. May I know if you still require any assistance from us? If yes, please let us know.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Sazirah]

Hi UserAnon,

Good day

This is regarding your enquiries above. Since we have not seen an update, if you need any additional information, please submit a new question as this thread will no longer be monitored.

Best Regards,

Sazzy_Intel

Intel Customer Support Technician