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HKozd
Beginner
1,856 Views

Intel(R) PROSet Monitoring Service - stops working (Win2012_r2)

Hi.

I have an interesting case on two "twin" servers (in a cluster).

Network cards on servers: double X520-2

On the first server:

Intel (R) PROSet Monitoring Service crashes:

System

- Provider

[Name] Application Error

- EventID 1000

[Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[SystemTime] 2017-08-29T08: 17: 10.000000000Z

EventRecordID 1393

Channel Application

Computer "!!!"

Security

- EventData

IProsetMonitor.exe

22.4.14.0

58fe63f7

ntdll.dll

6.3.9600.18725

59380775

c0000374

00000000000f1c00

1B4

01d3209ef080cb45

C: \ Windows \ system32 \ IProsetMonitor.exe

C: \ Windows \ System32 \ ntdll.dll

73dac95e-8c92-11e7-80c1-b973ac048f3d

After restarting the service, it works for some minutes and turns off again.

actions:

1. The latest drivers from Intel (on both servers)

2. Removed "Teams" and reinstalled the drivers together with "Intel Advanced Network Services"

3. reinstall only "Intel Advanced Network Services"

did not help

The second server is working fine

What else can i do ??

Tags (2)
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3 Replies
HKozd
Beginner
165 Views

PS.

Now I know that the error occurs when it adds the "Team" to the Hyper-V Virtual Switch (no difference or is on SR-IOV or not), so it's happening on both servers.

What is the solution? To eliminate the error.

HKozd
Beginner
165 Views

Likely solution:

The problem is when it is on (in virtual switch seetings - extensions):

Microsoft Windows Filtering Platform

(WFP vSwitch Extension LightWeight Filter for Hyper-V Virtual Switch Filtering)

for Type of external network

After disabled the problem disappears.

Also on another LAN card (another Intel model),

but not tested for LAN cards from other producer.

idata
Community Manager
165 Views

Hi Huba_K,

 

 

Thank you for posting at Wired Communities and sharing the information. Please feel free to update me if further assistance needed.

 

 

Thanks,

 

sharon

 

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