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Intel X540-AT2 blue screen when adding VLAN on Windows 11

PunctualTank
Beginner
892 Views

Hello,

Apologies, my original post was removed for some reason.

I'm attempting to add VLANs to my NIC (X540-AT2), but during VLAN configuration I get a BSOD, specifically "0x000000be", or attempted_write_to_readonly_memory. On boot, no VLANs are configured. I'm using Windows 11 Version Enterprise 10.0.22621 Build 22621. My driver version is 4.1.76.0.

I can provide more details if needed.

Any advice? Thanks!

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6 Replies
B_Y
Employee
884 Views

Hello Jared,

Thank you for posting in Intel Ethernet Communities.

Unfortunately, Blue Screen may happened due to incompatible drivers for Windows 11.

This is the reference for Supported Operating Systems for Intel® Ethernet Controllers (LOM) - X540-AT2:

https://www.intel.com/content/www/us/en/support/articles/000055236/ethernet-products/gigabit-ethernet-controllers-up-to-2-5gbe.html


As for now, Windows support for X540-AT2 is till Windows 10. This is the drivers:

https://www.intel.com/content/www/us/en/products/sku/60020/intel-ethernet-controller-x540at2/downloads.html


Hope this shed some light.

Best regards,

BY_Intel

Intel Customer Support


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B_Y
Employee
840 Views

Hello Jared,

Good day and I hope everything is great!

This is just a follow up regarding the issue of your reported with us.

If you have additional questions or clarifications, feel free to let us know.


Should there be no response from you, I’ll make sure to reach out within 2 business day.

Let us know if there are any preferred date/time to reach you so that we can revert accordingly. Thanks.


Best regards,

BY_Intel

Intel Customer Support


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PunctualTank
Beginner
833 Views

Hello,

Thanks for your quick response.
Are there plans to release a driver for Windows 11 in the future, or is that not part of the roadmap? Wondering if I need a different NIC, need to downgrade, or wait for drivers to be released.

Thanks again!

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B_Y
Employee
818 Views

Hello Jared,

I believe we no longer have any further enhancement on drivers such as at newest OS: Win 11, because it has discontinued: LOD: Oct/1/2021; LSD: July/15/2022

You can consider to check with the OEM of your system to identify any other option or customisation drivers at such.


Best regards,

BY_Intel

Intel Customer Support


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B_Y
Employee
794 Views

Hello Jared,

Good day and I hope everything is great!

This is just a follow up regarding the issue of your reported with us.

If you have additional questions or clarifications, feel free to let us know.

 

Should there be no response from you, I’ll make sure to reach out within 2 business day.

Let us know if there are any preferred date/time to reach you so that we can revert accordingly. Thanks.


Best regards,

BY_Intel

Intel Customer Support


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B_Y
Employee
754 Views

Hello Jared,

Good day and hope that you are doing well.

 

This is just a follow up regarding the issue of your reported with us. We know that this is important for you to get it resolved and it is also equally important for us to get you the right solution.

 

Since we have not seen an update for several days, hence we will proceed with the case closure after 2 business day.

 

You can still re-open the case by logging into your web portal or replying to this email. 

 

Please note that if the case is re-opened more than 15 days after closure, a new case will be created with a reference to the original case. 


Best regards,

BY_Intel

Intel Customer Support


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