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Killer Ethernet slow download speed

zaspon
Beginner
1,037 Views

I have killer ethernet e2600 adapter. My network speed is 30mbps and when i try to download anything, it downloading with 2mb/s. I can not use my full network capacity.

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4 Replies
Mike_Intel
Moderator
1,023 Views

Hello zaspon,


Thank you for posting in Intel Ethernet Communities. 


Since your issue is regarding our wireless Killer E2600, we need to route this thread to the correct group so you will be better assisted by the proper team.


Please wait for their reply within 1 to 2 business days.


Thank you and stay safe.


Best regards,

Michael L.

Intel® Customer Support


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DeividA_Intel
Employee
870 Views

Hello zaspon,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Killer™ Ethernet E2600.   

  

In order to better assist you, please provide the following:  


1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?  

2. Is the Bluetooth working? 

3. Is this a laptop or desktop computer? 

4. Is this issue recent? Did you notice the issue after a system update? 

5. What is the brand and model name of your router?

6. What is the operating system installed as well as the version and build?

 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
854 Views

Hello zaspon,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
813 Views

Hello zaspon,  


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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