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Re: Cannot find "513655-i210-i211-production-images"

hariprasath
Beginner
561 Views

Hello, @CarlosAM_INTEL 

I would like to confirm whether the Intel® Ethernet Controller I210 and I211-AT utilize separate NVM (Non-Volatile Memory) images or if they share a common image.

Thanks
Hariprasath.

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6 Replies
Sazirah
Employee
504 Views

Hi hariprasath.


Thank you for posting in Intel Ethernet Communities.


Regarding your enquiries, we have Intel Embedded Team who is dedicated expert team for this enquiries that will assist you on this. We will move this forum thread to the dedicated team. Please give them some time and they will attend to your enquiries.


Regards,

Sazzy_Intel


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CarlosAM_INTEL
Moderator
461 Views

Hello,  @Sazirah 

Thank you for contacting Intel Embedded Community.

We need to clarify that this forum is not related to an Intel Embedded Platform, and it is related to the Intel(R) Ethernet Controllers i210 and i211.

Due to this, the customer request is out of our scope of support.

Please consider this information when you transfer any forums to the Intel Embedded Community.

Best regards,

@CarlosAM_INTEL.

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Sachinks
Employee
448 Views

Hello hariprasath,


Greetings!


Regarding the NVM images for Intel® Ethernet Controller I210 and I211-AT, please note that The I211 is designed to work without an attached flash memory.

where as the I210 is designed to use an external flash memory, but can be used without one with very limited

features. For example, no management interface or autonomous external PHY control via MDIO or I2C is available without flash memory.


You can know more about this in our RDC page.

You can search using the content ID : 513655 and 334026


Link to our RDC page : https://www.intel.com/content/www/us/en/resources-documentation/developer.html#gs.5k1ay6


Please note that you need an intel developer zone premier account to access the confidential documents in the RDC page. 

How to Apply for an Intel® Resource and Documentation Center (RDC) and/or Intel® Developer Zone (Intel® DevZone) Account:

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

 

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

 

Best Regards,

Sachin KS

Intel Customer Support Technician

intel.com/vroc


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Sazirah
Employee
393 Views

Hi hariprasath,


I would like to follow up with you regarding this issue. May I know If everything is working fine at your end. IF you need any other assistance, kindly let us know.


Regards,

Sazzy_Intel 


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Sazirah
Employee
330 Views

Hi hariprasath,


Good day,

 

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.


Regards,

Sazzy_Intel


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Sazirah
Employee
251 Views

Hi hariprasath,


Good day.


This is regarding your enquiry above.

Since we have not seen an update, we will be closing this forum case from our end. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,

Sazzy_Intel


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