Translation string error for pt-br at e1d and other drivers

[jose_francklin]

There are errors in brazilian portuguese localizated string sections in several LAN drivers causing confusion to manual set link speeds, i.e. "e1d.inf":

[Strings.0416] ; Portuguese (Brazil)
AutoDetect ="Detecção automática"
AutoNegotiation ="Negociação automática"
SpeedDuplex ="Velocidade e duplex"
10Mb_Half_Duplex ="10 Mbps Half duplex"
10Mb_Full_Duplex ="10 Mbps Half duplex"
100Mb_Half_Duplex ="100 Mbps Half duplex"
100Mb_Full_Duplex ="100 Mbps Full duplex"
1000Mb_Full_Duplex ="1,0 Gbps/Full duplex"

Note "10 Mbps Half duplex" is described twice and this error is taken into Windows device manager.

List of all pt-br translation errors observed at LAN drivers, always in [Strings.0416] ; Portuguese (Brazil) section:

PRO40GB - "i40ea.inf", "i40ea68.inf";
PROXGB - "ixn68x64.inf", "ixn68x64.inf", "ixs.inf", "ixs68x64.inf", "ixt68x64.inf":
10Gb_Full_Duplex = "10 Mbps Half duplex"

PRO1000 - "e1d65x64.inf", "e1d.inf", "e1dn.inf";
PRO2500 - "e1dn.inf", "e2f.inf", "e2fn.inf";
PROXGB - "sxa.inf":
10Mb_Full_Duplex = "10 Mbps Half duplex"

[Vik3]

Hello jose_francklin,

Thank you for posting on Intel Community. To assist you further, please provide the additional details below.

• Kindly provide us with the complete front and back pictures of the part with the label visible.
• Provide the complete system details with model number and making.
• Please confirm if the NIC was purchased separately or pre-installed.
• A summary of the troubleshooting steps you have performed to isolate the issue.

Thank you for using Intel products and services.

Regards,

Vikas

Intel Customer Support Technician

[jose_francklin]

Hi Vikas, thank you for answer. I use onboard NIC as shown in Windows device manager print title bar, steps to reproduce are install affected driver (i.e. e1d.inf latest 12.19.2.65) in Brazilian Portuguese Windows 10 or 11, go to Device Manager (Gerenciador de dispositivos), then Advanced tab (Avançado) and choose Speed & duplex (Velocidade e duplex), results like print posted before. As several drivers are affected, only solution is Intel engineering edit *.inf and fix wrong lines at [Strings.0416] sections.
Best regards.

[Steve_Jerome22]

Hi jose_francklin,

Greetings for the day!

Thanks for your response, since this is an on-board NIC card, kindly share the board details (Manufacture, Serial number, part number).

Looking forward to your response.

Regards

Jerome

Intel Customer Support Technician

[Vik3]

Hello jose_francklin,

Greetings for the day!

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

Regards,

Vikas

Intel Customer Support Technician

[jose_francklin]

Hi again Jerome and Vikas, I'm a government employer in Brazil and I can confirm this issue at least 7 different devices we have in our inventory, some of them:
HP ProBook 640 G7
HP ProBook 640 G8
HP EliteBook 640 14 inch G9
Lenovo M920q
Lenovo M80q (Gen 3, Gen 4)
Lenovo P360 Tower
Dell Optiplex 7020 Micro
...and so on, all of them use PRO1000 "e1d" driver but this information could be irrelevant because our IT team always use network Drivers from Intel website, so me and million people that use Intel Ethernet e1d and other ones listed in my first post on Brazilian Portuguese Windows will be very thankful if you could open a internal ticket to Engineers and link to this thread, once I can not do this without being a worldwide manufacturer. That was my last answer, thank you again for spending time trying to understand the issue. Bye

[Vik3]

Hello jose_francklin,

Greetings for the day!

As you confirmed earlier it is an onboard NIC ,the best source of support for your case would be to contact OEM (Original equipment manufacturer)support. We understand that this is an Intel Ethernet controller but it is embedded so we have limited support. We kindly advise you to contact the OEM's support team or place of purchase for assistance. They will be best equipped to provide support and address any concerns related to the products.

Thank you for your understanding.

Regards,

Vikas

Intel Customer Support Technician