Drops of fps in fortnite

[JoseMuggli]

Hi guys, i have a problem in fortnite, i  have a drop of fps like 10-20 and usualy i have 50+ or got 60 fps, i have  intel iris xe graphics 

and 16 gb vram

[JedG_Intel]

Hello JoseMuggli,

Thank you for posting on Intel Community Forum.

To assist you effectively, please share the information below.

1. Is the issue isolated to Fortnite?

2. Which digital distribution platform are you using (Steam, Epic Games, etc.)?

3. Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay.

4. Please also gather CapFrame data and share the results with us.

5. Have you performed a clean installation of the graphics driver 32.0.101.6987?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello JoseMuggli,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello JoseMuggli,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician