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How to turn V Sync OFF in Intel Graphics 400?

BielPqd
Beginner
1,396 Views

Hi guys, so, how the topic title says, I am having problems with V Sync...

I can't turn it off, my Intel Graphics version is 400, not 4k. It's 400.

 

In the control panel there's no option to turn it off, there's some way to disable it?

My fps unlock when a notification from igfxtray.exe appear talking about my resolution, but when the notification disappear, the V Sync turn on again.

 

I am playing GTA:SA, I'm a veteran stunter and I need more than 60 fps to try some spots I have, but sadly I don't know how to disable it. Searched a lot in google and nothing works

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Jean_Intel
Employee
1,380 Views

Hello BielPqd,


Thank you for posting on the Intel️® communities. I understand that you are having issues with V Sync.


In order to have a better understanding of your issue, please provide me with Intel System Support Utility (Intel SSU), it will gather information about your system that will help me to have more details about the issue environment:  

• Download the Intel SSU (https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html)

• Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View." 

• Click on the menu where it says: "Summary" to change it to "Detailed View." 

• To save your scan: click on "Next"; then "Save." 


Best regards, 

Jean O.  

Intel Customer Support Technician


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BielPqd
Beginner
1,366 Views

Hello Jean, thanks for you support, mate.

I did it, here's the detailed scan

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Jean_Intel
Employee
1,338 Views

Hello BielPqd,


Thank you for your response.


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, maybe fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.  


You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/ 


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.


Best regards, 

Jean O.  

Intel Customer Support Technician


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